Nwadihi Chinelo Comfort

Nwadihi Chinelo Comfort Awka, Anambra State, Nigeria Professional Summary Detail-oriented and highly organized Administrative Professional with proven experience in supporting organizational operations through effective clerical and administrative functions. Skilled in documentation, communication, customer relations, and task coordination. Passionate about efficiency, confidentiality, and delivering quality support to enhance organizational performance. Core Competencies • • Office Administration • • Document Management • • Customer Service • • Meeting & Schedule Coordination • • Data Entry & Record Keeping • • Microsoft Office Suite (Word, Excel, PowerPoint) • • Strong Interpersonal Skills • • Time Management • • Problem Solving • • Confidentiality & Professionalism Professional Experience Skill Acquisition Center, Atani – Ogbaru LGA, Anambra State Position: Office Assistant Year: March 2015 – January 2016 Functions: - Assisted in day-to-day administrative operations, including filing, photocopying, and record management. - Supported trainers and coordinators in scheduling and organizing skill acquisition programs. - Managed incoming and outgoing correspondence to ensure smooth communication. - Monitored attendance records of trainees and prepared weekly reports. Cement Depot, Iyiowa Odekpe – Ogbaru LGA, Anambra State Position: Office secretary Year: April 2016 – September 2017 Function: - Handled clerical duties such as preparing invoices, receipts, and maintaining sales records. - Managed inventory documentation and supported stock-taking exercises. - Assisted in customer service by providing product information and resolving basic inquiries. - Maintained accurate financial records and supported the depot manager in daily reporting. Zeetel Solar Company – Awka, Anambra State Position: Customer Care Representative Year: March 2022 – April 2023 Function: - Responded to customer inquiries via phone, email, and in-person with professionalism and courtesy. - Provided product knowledge and technical support to customers regarding solar equipment. - Processed customer orders, complaints, and service requests efficiently. - Maintained client records, tracked feedback, and escalated issues to management where necessary. - Supported marketing and sales campaigns by engaging potential clients. Anambra State House of Assembly – Awka, Anambra State Position: Confidential Secretary Year: June 2023 – September 2025 Function: - Provided high-level secretarial support, including drafting, typing, and reviewing confidential documents. - Maintained secure filing systems and managed sensitive legislative records. - Scheduled meetings, prepared agendas, and recorded minutes for official proceedings. - Handled correspondence and communication on behalf of senior officials with discretion. - Coordinated office operations to ensure smooth workflow within the Assembly Secretariat. Education B.Sc. English Education Chukwuemeka Odumegwu Ojukwu University, Igbarim 2017 – 2021 Certifications & Training • • Digital Skills Training for Youth (Google & Ministry of Youths and Sports) – Certificate in Fundamentals of Digital Marketing • • Workforce Group Employability Training – Customer Service & Communication Skills • • NYSC Discharge Certificate, 2023 Professional Affiliations • • Member, Nigerian Association of English Students References Available upon request.