Nwachukwu Joy Chinonye

JOY NWACHUKWU Location: Nigeria​ Property Management Virtual Assistant | Lead Generation Specialist Professional Summary Experienced Virtual Assistant with 2+ years of professional experience providing remote administrative support, property management assistance, and lead generation services. Skilled in Airbnb listing optimization, customer support, lead research, CRM data management, and email/calendar management. Known for strong organization, clear communication, and delivering high-quality remote support to help businesses grow efficiently. Professional Experience Virtual Assistant – Property Management & Lead Generation Digital Witch | Remote | 2023 – Present ●​ Manage email inboxes and calendars for business owners, ensuring organized scheduling and timely communication ●​ Conduct targeted lead generation and online prospect research for B2B and B2C clients ●​ Build and maintain structured lead lists with verified contact and company details ●​ Perform CRM data entry and database management to support sales and outreach workflows ●​ Create and optimize Airbnb listings, including SEO-friendly titles, descriptions, amenities setup, pricing, and photos ●​ Apply Airbnb best practices to improve listing visibility and booking performance ●​ Provide regular progress updates and maintain clear communication with clients ●​ Work independently while meeting deadlines and maintaining high-quality standards Customer Support Assistant Nonyes Fashion Hub | Nigeria | 2022 – 2023 ●​ Assisted customers with product inquiries, sizing, pricing, and fashion recommendations ●​ Responded to customer messages and handled order-related questions professionally ●​ Resolved customer complaints and ensured high levels of customer satisfaction ●​ Provided after-sales support, including order tracking and feedback management ●​ Maintained customer records and updated order details ●​ Supported sales by promoting new fashion collections and special offers Skills & Services Offered ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Virtual Assistance Property Management Support Airbnb Listing Creation & Optimization Lead Generation & Prospecting Email & Calendar Management CRM Data Entry & Lead Management Online Research Customer Support Data Entry & Database Management ●​ Administrative Support Tools & Communication Platforms Work Tools: ●​ ●​ ●​ ●​ Google Workspace (Gmail, Calendar, Docs, Sheets) Airbnb Host Dashboard Microsoft Excel CRM Systems Communication Tools: ●​ ●​ ●​ ●​ ●​ Slack Zoom Google Meet WhatsApp Email Communication Education Federal University of Technology, Owerri (FUTO)​ Bachelor of Technology (B.Tech) in Geology Professional Strengths ●​ ●​ ●​ ●​ ●​ Strong written and verbal communication Highly organized and detail-oriented Reliable, proactive, and deadline-driven Ability to work independently with minimal supervision Fast learner and adaptable to new tools and workflows