NWACHUKWU ELIZABETH
Port Harcourt, Rivers State |
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LinkedIn:
www.linkedin.com/in/lizzynwachukwu
PROFESSIONAL SUMMARY____________________________________________
Detail-oriented Virtual Assistant with 4+ years’ experience supporting startups and small
businesses remotely. Proven ability to manage complex calendars, streamline
communication, and drive productivity. Known for delivering on deadlines, improving task
turnaround, and staying calm under pressure.
EXPERIENCE_______________________________________________________
Administrative Virtual Assistant – Jozel Fit.
Oct 2020 – Oct 2022
• Scheduled 100+ meetings/month, cutting missed appointments by 95% through
proactive calendar management.
• Reduced email backlog by 80% by triaging daily inboxes, flagging priorities, and
automating replies.
• Created and delivered weekly reports that improved decision-making speed for the
executive team.
• Coordinated 24+ virtual events with zero scheduling conflicts or technical failures.
• Delivered consistent customer support, increasing client retention by 25% over 18
months.
• Logged and tracked 100% of meeting action points, improving task follow-through
across departments.
Virtual Assistant – Grayline Dynamics .
Nov 2022 – Dec 2024
• Automated recurring admin tasks using Trello and Google Forms, reducing manual
work by 60%.
• Built 20+ client slide decks that supported $100K+ in new service contracts.
• Managed executive travel and meeting logistics across 4 time zones with zero
conflicts.
• Cut customer response time from 24 hours to 4 hours by redesigning the help desk
workflow.
• Restructured cloud storage system, decreasing file retrieval time by 70%.
• Processed 300+ client emails weekly with 98% accuracy in prioritization and
follow-ups.
Sales Representative – Faith Interior Decoration Home.
2019 – 2021
• Closed 30+ B2C deals, increasing monthly sales revenue by up to 15%.
• Maintained consistent follow-up routines, boosting repeat customer rate by 20%.
• Resolved customer complaints quickly, leading to a 4.8/5 average satisfaction score.
Classroom Teacher (NYSC) – Government School Mar 2024 – Apr 2025
• Designed and delivered daily lessons for 50+ students, improving average class
performance by 18%.
• Maintained organized academic records and progress reports with 100% accuracy.
• Fostered clear communication with parents and staff, ensuring student needs were
consistently met.
EDUCATION________________________________________________________
B.Sc. (Ed) Chemistry – Federal University Otuoke, Bayelsa State
Upper Second Class (CGPA: 4.02/5.0)| Dec 2018 – Dec 2023
CERTIFICATIONS_____________________________________________________
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Virtual Assistant (ALX Academy)
Human Resource Manager (HRM)
Health and Safety (HSE 1, 2, 3)
Customer Relationship Manager (CRM)
Jobberman Soft Skills
Licensed Chemistry Educationist (BSc)
National Youth Service Corps (NYSC)
TECHNICAL SKILLS___________________________________________________
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Administrative Tools: Google Workspace, MS Office Suite, Trello, Asana, QuickBooks,
Calendly.
Core Tasks: Inbox & Calendar Management, Meeting Notes, Scheduling, Research,
Presentation Design
Other Tools: Zoom, Google Meet, Microsoft Outlook, Google Forms, OneNote, Loom,
SOFT SKILLS________________________________________________________
Proactive, Organized, Clear Communicator, Problem Solver, Time Manager, Detail-Focused,
Resilient, Tech-savvy, Detail-oriented, Self-starter, Confidentiality, Reliable, Positive
Attitude.
OTHER INFORMATION________________________________________________
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Languages: English (Native), Igbo (Fluent)
Referees: Available on request
