NWACHUKWU CYNTHIA
Kubwa,Abuja | --https://www.linkedin.com/in/cynthia-nwachukwu-pearl
SUMMARY
● Highly organized and proactive administrative professional with a strong background in managing schedules,
meetings, and correspondence for senior management.
● Skilled in verbal and written communication, Adept at prioritizing tasks, working independently, and taking initiative
to ensure smooth office operations.
● Proficient in using Microsoft Office Suite and performing various administrative duties, including travel coordination
and file management.
EDUCATION
ALX Nigeria
2024
● Certificate of Achievement, Virtual Assistant
Dominion City Academy Foundation and Advanced, FCT Abuja
2024
● Certificate of attendance and membership
Nnamdi Azikiwe University, Awka, Anambra State
2021
● Bachelor of Arts, Linguistics
Girl’s Secondary School, Awka,Anambra State.
2016
● Senior Secondary Certificate
Rogana Nursery and Primary School, Awka, Anambra State.
2010
● First School Leaving Certificate.
WORK EXPERIENCE
Sales Executive
Jan 2024 - Sep 2024
Value Pax Ltd - FCT, Abuja
● Demonstrated the ability to drive revenue growth and achieve business objectives through thorough analysis of target
audiences and the implementation of strategic outreach approaches.
● Successfully developed and sustained strong client relationships, resulting in repeat business and increased referrals.
● Exhibited excellent communication skills, both verbal and written, which facilitated the establishment of key
connections and contributed to successful deal closures.
● Acquired valuable experience in crafting professional proposals through hands-on learning and practical application.
Customer Service Representative
April 2023 - Dec 2023
Dews and Petals Limited - FCT, Abuja
● Delivered exceptional customer support by efficiently addressing inquiries, resolving issues promptly, and ensuring
customer needs were met effectively.
● Communicated professionally and empathetically with clients through both verbal and written channels, fostering
strong relationships and ensuring clarity.
● Resolved customer concerns and complaints swiftly and effectively, with a focus on achieving high levels of customer
satisfaction and maintaining positive client relationships.
● Accurately processed orders and managed customer data using CRM tools, ensuring timely and organized service
delivery.
● Built and maintained strong customer relationships, driving loyalty and satisfaction through attentive service and
consistent support.
Nigerian Airforce
April 2022 - March 2023
Administrative Assistant – Calaber, Cross River State
● Managed scheduling, organized meetings, and handled correspondence for senior management, ensuring efficient
time management and seamless coordination.
● Communicated effectively with supervisors, colleagues, and external stakeholders through verbal and written channels,
contributing to the smooth operation of office functions.
● Prioritized tasks effectively to meet deadlines and maintain a well-organized office environment.
● Demonstrated the ability to work independently, taking initiative to complete tasks without the need for constant
supervision.
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Utilized office software, including the Microsoft Office Suite, to create documents, spreadsheets, and presentations,
ensuring high-quality outputs.
Performed various administrative duties, including maintaining filing systems, managing office supplies, and
coordinating travel arrangements.
VOLUNTEER ACTIVITIES
Treasurer , Charity Community Development Group
August 2022- march 2023
I managed the organization's finances, including budgeting, financial reporting, and ensuring accurate record-keeping.
Public Relations Officer, National Association of Language and Linguistics Student
2018 - September 2019
I handled managing and promoting the public image of an organization, handling media relations, and ensuring effective
communication between the organization and its stakeholders.
Provost, Scripure Union NIG
2015 - July 2016
I managed overseeing the spiritual growth and development of members, coordinating religious activities, ensuring
doctrinal integrity, and supporting leadership in fostering a strong, faith-based community.
SKILLS
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Google workspace
Active Listening
Microsoft Suites
Leadership and Team Management
Customer Service
Problem-Solving Ability
Critical Thinking
Support CRM Software
LANGUAGES
Igbo language - Native
English - Expert
