Nwabuwa Ifeoma Stephanie

Nwabuwa Ifeoma Stephanie

$10/hr
Virtual Assistant |Customer service
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
3 years
Stephanie Ifeoma, NWABUWA Email:-| Mobile:- LinkedIn: https://www.linkedin.com/in/nwabuwa-ifeoma-stephanie-28a99125a ADDRESS: Porthacourt, Rivers State, Nigeria. PROFESSIONAL SUMMARY Enthusiastic recent graduate with practical experience in administrative tasks and academic support. Committed to providing top-notch service and possessing a people-focused attitude. Eager to kick start my career, contribute to a team, and take on new challenges for personal and professional growth. Ready to excel in an entry-level role and dedicated to continuous learning and development. SKILLS ● Attention to details ● Time management ● Adaptability ● Customer Relationship Management WORK EXPERIENCE ● Communication Skill ● Time management ● Organizational Skill EXECUTIVE VIRTUAL ASSISTANT: JUN 2023-Present Z & Z CONSULT. Remote ●​ Created and maintained an organized file presentation, improving team access to essential documents and project efficiency by 10%. ●​ Executed research for projects, reducing research time while ensuring data relevance and reliability. ●​ Maintained email organization for clients, reduced response time by 40%, and improved communication flow. ●​ Provided timely and effective customer support, achieving a 95% satisfaction rate and increased client retention. ●​ Efficiently managed and processed over 800 records weekly, improving data accuracy by 30% and reducing processing time by 10% Administrative Assistant Intern Feb. 2021 - Jan 2022 Benny International School - Ogwashi-uku, Delta ● Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. ● Worked with classroom teacher to learn about current standards and best practices. ● Cultivated positive relationships with administration, teaching staff, and students. ● Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline. ● Designed lessons for students using various teaching methods and modern clOffice Administrative Assistant (NYSC) Jun. 2022 – Apr 2023 Local Government Council, Abua/Odual - Rivers, Nigeria ● Maintained office supplies inventory by checking stock and ordering new supplies. ● Oversaw the issuance of Local Government Identification Cards. ● Provided clerical support to company employees by copying, faxing, and filing documents. ● Created and updated records and files to maintain document compliance. ● Sorted, opened, and routed mail and deliveries to meet business requirements. ● Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel. assroom technologies. ● Assisted in administering tests and other assessments to evaluate student progress. Industrial Trainee Mar 2016 – Aug 2016 Delta State Broadcasting Service Asaba ● Sourcing News stories ● Assisted in writing news articles. ● Assisting in news distribution ● collaboration with senior colleagues and team members ● organizing content for editorial review ● Explored new technologies and approaches to streamline processes. ● Supported with creating project marketing materials to promote services. ● Performed administrative functions, answering phones and filing paperwork in support of department. EDUCATIONAL BACKGROUND National Diploma - 2020 Mass Communication Delta State Polytechnic, Delta State. National Diploma - 2017 Mass Communication Delta State Polytechnic, Delta State. INTERESTS Reading , Researching, Sports and Volunteering. Higher
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