Nurshuhada Binti Muda

NURSHUHADA BINTI MUDA OBJE C T IV E Goal- or iented and dedic ated indiv idual with a degr ee in Tour is m Management. C O N TA C T Looking to adapt to the work ing env ironment and deliv er my knowledge r elate to management, while maintaining the integr ity and wor k ethics, thereby k eeping up the reputation of the organization. Ka mpung Bukit Gemuroh, 21700 Kuala Berang, Terengganu, Malaysia. E DU C AT ION - nurs-m 2017 - 2 0 2 0 Bachelor of Managemen t (Tourism) Universiti M a la y s ia Ter engga nu (UMT) P E R S O N A L IN F O 2015 - 2016 Sijil Tinggi Persekolahan Malaysia (STPM) Hulu Ter eng g a nu C olleg e of F or m Six (HUTEC S) Date of Birth: 5 M a y 1997 Age: 24 Y ea rs Old Marital Status: Sing le Nationality: M a la y sia n 2010 - 2014 Sijil Pelajaran Malaysia (SPM) SM K Teng k u Ampua n Intan W O R K E X P E R IE N CE S OFT S K I L L S F eb 2 0 2 0 - Apr 2 0 2 0 The Serai Communication Leadership Teamwork Customer Service Flexibility Commitment Multi-tasking Cottage Hotel Internship 1) Rec eptionist / Front Officer • Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. •Inform guests of the services and accommodation rates in the hotel. • Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference. 2) Housekeeper • Performs cleaning duties in all guest areas and back of house. • Consistently offers professional, friendly, and eng aging service. T E C HNI CAL S K I L LS • Maintains inventory of necessary supplies. • Notify managers of necessary repairs. • Vacuum, sweep, and mop floors. M S Word 3) Chef Assistant M S Excel • Help in preparing meals according to the set recipes. • M a k e sure that all the required ingredients are available to the M S PowerPoint Canva Filmora chef s o that everything is prepared on time. • M a k e sure that food storage units all meet standards and are consistently well-managed. • M a k e sure that kitchen utensils and equipment a clean and sanitized. 4) Admin Assistant • Enter and retrieve information contained in computer databases to update records, files, reservations and also answer inquiries from guests. L A N GUA GE • Operate standard office equipment other than computers. • Handle incoming and outgoing mail, including distributing English incoming mail. Bahasa Malaysia • W elc ome and acknowledge all guests according to company Spanish standards, anticipate and address guests' service needs. 5) Cashier (Kbrang Mart) • M a na ge transactions with customers using cash registers. R E F ERE NCE • Sc a n g oods and ensure pricing is accurate. • Issue receipts, refunds, or change. • Greet customers when entering or leaving the store. • Maintain clean and tidy checkout areas. Dr. Noor Zatul Iffah Hussin Lecturer / Supervisor Universiti M a la y sia Terengga nu (UMT) Contact No.: - Email:- Elmizaini M oh d Nasri C E RT IF IC AT ION S 2019 Outdoor Recreation Course (OUTREC) Level 1 Industrial Training Supervisor O r g a nized by: Kementerian Belia & Suk a n The Serai Cottage Boutique Hotel a nd Persatuan Jurulatih Rekreaksi M a la y s ia Contact No.: - Developing & Nurturing Global Digital Solopreneur O r g a nized by: Digital Content Alliance and HRDF Training Partner