Nursani Hadjarani

Dedicated BPO and e-commerce professional with over 8 years of experience in customer service, retail support, escalation handling, and team leadership. Proven track record in resolving complex customer issues, mentoring agents, and promoting workplace ethics and compliance. Recognized as a Subject Matter Expert and hired as member of the Commission on Decorum and Investigation for integrity and leadership. Seeking to contribute strong interpersonal and problem-solving skills to drive customer satisfaction and organizational success.