NURAT TANKO
- |-| https://www.linkedin.com/in/nurat-tanko-9a-/
ADMINISTRATIVE SUPPORT SPECIALIST
Administrative support| Customer Support |Project Management
Dedicated Administrative Support Specialist with a track record of enhancing operational efficiency and driving impactful projects in education and community development settings. Skilled in project coordination, customer service, and team leadership.
Areas of expertise include:
Data Entry
File management
Phone & Online Support
Office 365 Support
Customer Service
Complaint Handling
Proficiencies
Software:
Microsoft Office, Slack, Zoom, Google Workplace
Operating System:
Windows 11, macOS
Soft-Skills:
Excellent communication, Interpersonal skills, Empathy and patience, Conflict Resolution, problem solving abilities, Team Collaboration, Organizational skill
Work Experience
Light Bearers Advisory, Abuja, Nigeria July 2016 - Present
PROJECT CORDINATOR
Organized programs for 500+ students, fostering skills and community engagement.
Crafted and implemented tailored leadership programs, positively impacting 500+ students in the federal capital city, elevating moral and skills proficiency.
Directed a team of volunteers and trainees, optimizing project coordination and scheduling processes, resulting in a 15% increase in overall efficiency.
Executed and managed diverse rural outreach projects, achieving measurable improvements in water access, infrastructure development, and food supply initiatives within specified scopes, timelines, and budgets.
Al-Ansar Centre for Comprehensive Education (ACCE) , Abuja, NigeriaSeptember 2021 – September 2022
SCHOOL ADMINISTRATOR
Optimized school administration, coordinated events, and accomplished inventory tracking, enhancing operational efficiency and reducing costs by 15%.
Implemented cost-effective procedures, reducing supply costs by 15%.
Drove a 70% increase in student enrolment and average revenue.
Established impactful behavior management strategies as a hostel matron, resulting in a 20% reduction in disciplinary incidents among residents.
Mentored students in leadership development on a weekly basis.
LCM CONSULTING LTD, Abuja, Nigeria July 2015 – July 2016
PROJECT MANAGER
Led a school development initiative, orchestrating fundraising campaigns securing 50% of the target amount while demonstrating effective leadership and project execution
Education & Credentials
Business Administration
Bachelor of Science, Madonna University, Nigeria
CERTIFICATES
Google Project Management September 2023