NUMAN SAEED
MAVERICK ECONOMIST
CONTACT
- (Whatsapp)-Parkview City, Lahore, Pakistan
SKILLS
Good command over Software Intuit
QuickBooks.
IBM Spss.
Good command over Software iCabbi,
Auto Cab & CAB9.
Experience in office procedures.
Excellent communication skills.
Experienced in multitasking.
Confident in speaking with different
age groups and different ethnic
backgrounds.
Tutoring.
Good Microsoft Office skills
EDUCATION
Bachelors In Economics Studies
Forman Christian University
-
An Amazing journey learning different termonologies of
Economics and implementing them practically. Liberal
arts helped me getting vast knowledge of different
fields as well.
A’ Levels
Keynesian Institute of Management &
Sciences-
Studying Pure humanities in A levels helped me sharpen
my skills into Management and Accounting.
O’ Levels
American Lycetuff School System-
Graduating with 8 subjects helped me learning and
getting a strong base into Management field.
PROFILE
A very hard working, outgoing person who enjoys working with people, engaging
with different mindsets, being socially active and a quick learner who enjoys new
challenges.
I am happy working as part of a team or on my own. I have a flexible and adaptable
approach to work along with a high standard of attendance and punctuality.
Experience in Leading a team, multifaceted settings necessitating self-motivation
and a positive response to pressure. Strong believer and a candidate who loves to
work under pressure.
WORK EXPERIENCE
Customer Support Representative
Berger Paints PK
Maintained professional relationship with the clients and co-workers.
Receive calls and answering customer queries.
Give customers outstanding support by understanding their needs
recommending right products and resolve issues if there is any.
B2B Sales Inbound and Outbound.
Sending and receiving emails.
achieving required targets.
Managing a team of operators.
Cordinating and Communicating with them.
Customer Support Representative
United Vnyle PK
English
Urdu
Punjabi
French
Jan-Feb 2018
Receive calls and answering customer queries
B2B Inbound
Stock listing and operation management
Supervising Workers
Sending & Receiving Mails
Keeping the track of orders
Keeping the track of the complains and bad reviews
Leading other team members
Bookkeeper
MagnaCarta UK
LANGUAGES
July-Sept 2016
Keeping the record of all the invoices
Doing Bank Analysis
Maintaining VAT record
Intuit QuickBooks
Maintaining Excel Record
Keeping client up to date with all the informaton
Informing about missing data
Completing tasks before deadline
Aug 2019 - Project Based
CERTIFIED COURSES
INTUIT QUICKBOOKS
GOOGLE COURSERA - BOOKKEEPING
2023
FOUNDATION OF PROJECT
MANAGEMENT
GOOGLE COURSERA - FOUNDATION
2023
EXTRACURRICULAR
BOOKS READING
TABLE TENNIS
E-GAMING
FOOTBALL
PLAYING AT DISTRICT LEVEL IN
PAKISTAN
CAPTAIN OF UNIVERSITY FOOTBALL
TEAM 2022-23
MANAGING FORMANITE FOOTBALL
CLUB 23
WORK EXPERIENCE
Customer Support Representaive
Support Solutions Hub PK
June 2022 - Still Working
Maintaining Satisfactory Responses for all clients
Communicating with people living in Uk
Providing Good customer service and Booking Cabs for them
Sorting out the problems of customers
Leading the team of operators, drivers and co ordinating with UK Staff
Keeping track of all journeys
Maintaining and keeping email records
Answering and Making inbound & outbound calls
Maintaining good relation with the team of drivers
Dialing Agent
1840 & COMPANY USA
Cold dialing for the client
Generating lead for the Pipeline group
Providing 100% good quality
Scouting and Searching the best possible Lead
May 2023 - July 2023 (Remote)
NUMAN SAEED
COVER LETTER
TO WHOM IT MAY CONCERN,
I am writing to express my keen interest in the position advertised. With a diverse background in customer
support, bookkeeping, economics, and project management, combined with my passion for delivering
outstanding service, I am confident that I would be a valuable asset to your organization.
During my internships at Berger Paints and United Vynle Ltd, I gained invaluable experience as a customer
support representative. I was responsible for addressing customer queries and concerns, ensuring prompt and
satisfactory resolution. This experience helped me develop strong communication and problem-solving skills, as
well as the ability to build positive relationships with customers.
After my internships, I had the opportunity to work as a Customer Support Representative at Support Solutions
Hub, where I provided exceptional service to British clients. This experience allowed me to further enhance my
communication skills, cultural understanding, and ability to adapt to diverse customer needs. I received positive
feedback for my professionalism, attention to detail, and dedication to delivering top-notch service.
In addition to my customer support experience, I have also worked as a bookkeeper at Magna Carta, a UK-based
company. This role involved managing financial records, reconciling accounts, and preparing reports. This
experience has equipped me with excellent organizational skills, attention to detail, and the ability to work with
numbers accurately and efficiently.
Furthermore, my educational background includes completing my O and A levels with a focus on pure
management subjects. I have a strong foundation in economics and have leveraged my knowledge through
freelancing, where I worked as a writer and assisted in major economics projects. This experience has
sharpened my analytical thinking, research skills, and ability to deliver high-quality work within deadlines.
Recently, I completed a certified course in project management foundations. I am eager to apply my newfound
knowledge and skills to effectively plan, execute, and monitor projects, ensuring successful outcomes and
meeting organizational goals.
Moreover, my passion for football, which I have been actively involved in since 2009, has instilled in me valuable
life skills. Football has taught me the importance of patience, problem-solving, adaptability, teamwork, and
leadership. I believe these qualities make me an effective team player and enable me to thrive in a fast-paced
and dynamic work environment.
I have attached my resume for your review, which provides additional details about my qualifications and
experiences. I would welcome the opportunity to discuss how my skills and expertise align with your needs
during an interview. I am available at your convenience and can be reached via Contant number and email address provided above.
Thank you for considering my application. I am excited about the prospect of joining your company and
contributing to its success while utilizing my diverse skill set and dedication to exceptional customer service & management.
SINCERELY,
Numansaeed
NUMAN SAEED
