Ntuthuko

I am an accomplished Marketing and Customer Experience Professional with a strong track record in CRM, customer retention, and campaign management, complemented by hands-on call centre expertise. Over the years, I have successfully driven engagement and loyalty through data-driven promotions, strategic marketing initiatives, and customer-centric communication. My call centre background has strengthened my ability to manage high-volume client interactions, resolve issues effectively, and deliver exceptional service that builds trust and long-term relationships.

✨ Core Strengths

• Customer Retention & CRM – developing and executing targeted campaigns that improve player engagement and retention.
• Call Centre & Client Support – providing professional, empathetic, and solutions-driven customer interactions.
• Strategic Marketing – aligning insights with creative execution to deliver measurable business results.
• Cross-Functional Collaboration – working seamlessly with insights, design, and copy teams to bring campaigns to life.
• Data-Driven Decision Making – leveraging customer insights to personalize experiences and maximize ROI.

🌍 I bring a blend of marketing strategy and customer service expertise, making me uniquely positioned to strengthen customer relationships while driving business growth. I am available for remote opportunities where I can apply my skills to deliver measurable impact and exceptional results.