Ntombifuthi Nyembe

Ntombifuthi Nyembe

$10/hr
Hi, I’m skilled in building rapport with customers and providing an overall customer satisfaction.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
22 years old
Location:
Johannesburg, Gauteng, South Africa
Experience:
4 years
NTOMBIFUTHI NYEMBE Address: 28385 Bay Laurel street-Palm Ridge, 1458 Email:-Contact:- SUMMARY I am a highly driven and dedicated part time student who always finds ways to challenge myself and keep learning new things everyday. In the past few years I have achieved an excellent communication skill, I always aspire in delivering exceptional customer support and I have a proven ability to multi task in fast paced environments. Work Experience Real Promotions Customer service Randburg May 2023 - Apr 2025 • • • • • • SKILLS • • • • • • Proficiency in Microsoft office suite Data Entry Excellent communication Administrative Support Multitasking and Time management Skilled in Problem Solving My responsibilities were : Acknowledged and resolved customer complaints Handled and responded to over 50 customer inquiries in all forms Served as point of communication and maintained great customer relationship Maintained customer accounts and record account information Ensured smooth service operations by providing support and effective communication Dr Mauba VV & Partners Administration Assistant East Rand May 2022 - Feb 2023 • • • Maintained Data entry and records management Answered and directed over 100 calls a day Handled office management system Education Eketsang Secondary School Matric Johannesburg Jan 2017 - Dec 2021 University of South Africa Bachelor of Arts in Communication Johannesburg - Present I am a long distance student, doing my second year in the field of communication. I am passionate about effective communication in all forms, I always challenge myself to learn more about the art of communication. References Phindile Mbiko ( Previous Manager-
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