Ntobeko Zondo

Ntobeko Zondo 565 Gedezi Street, Moteong section, Tembisa,- |- Skills Good typing and data entry Strong organizational and time management Excellent verbal and written communication Proficiency in Microsoft Office Ability to multitask and prioritize tasks efficiently Strong attention to detail and accuracy Excellent Team Spirit Strong problem-solving and decision making Experience BrandPros 10/2021 - 03/2022 Brand Promoter Interacted face to face with customers to promote products and services. Attended public events with communities and businesses to promote brand updates and increase awareness.Educated customers about company products through product demonstrations and shared brand related information. CCI South Africa 03/2023 - 12/2023 Customer Service Agent Handled both inbound and outbound calls, also communicated with customers on chat and emails as well. Listened to customer concerns and solved their problems, addressed issues regarding service and products. Analyzed and escalated complaints, issues and griviances to designated departments for investigation and response. Helped a large volume of customers everyday with positive attitude and focus on customer satisfaction. Education Tsosoloso Ya Afrika Secondary School Social sciences 12 2018 University of Pretoria Bachelor of Laws(LLB) 2022 Teacher Record TELF 2023 Achievements & Awards Certificate of Appreciation for being a top performer. Reference Jeanette Mbemba - BrandPros Recruiter- Puleng Mohale - CCI South Africa Team Leader -