Nozima Ahmadjonova

Resume: Nozima Axmadjonova Contact Information Phone: - Email:-Address: Yangiyo“L District, Tashkent Region Professional Summary Motivated and client-focused Customer Support Specialist with proven success in online sales and communication. Demonstrated ability to manage customer relations, grow revenue, and maintain high repeat order rates. Skilled in digital platforms and dedicated to continuous growth. Work Experience Faberlic Products (Online Sales) March 2023 – Present - Communicated with clients via phone, Telegram, and Instagram - Provided product consultations and accepted orders - Delivered follow-up and after-sales support - Increased monthly income to 3–4 million UZS through personal online store - Built a loyal customer base, maintaining consistent repeat sales - Reached 70% repeat order rate via active communication - Managed promotions, discounts, and product presentations World Trade Center – Salesperson January 2024 – March 2024 - Assisted customers with product selection - Explained product features and benefits - Operated the cash register and handled inquiries Skills - Customer communication and active listening - Microsoft Word & PowerPoint (85%) - Canva (85%) - Telegram & Instagram marketing (85%) - Fast typing and responsiveness - Problem-solving and service recovery Languages - Uzbek: Native - English: B2 (Upper-Intermediate) Interests - Customer service - Online business & technology - English learning - Graphic design (Canva) - Digital marketing & communication 1 Why You Should Hire Me I have hands-on experience with real customers and real challenges. I handle customer issues efficiently and maintain strong satisfaction rates. I’m reliable, responsible, and adapt quickly to any team. My attitude is always positive and growth-focused. 2