Nowie Laurio

WORK EXPERIENCE Freelancer Homebased / Work from Home ( clients from the US, UK, Australia, etc. ) Admin and Operations, Customer Support, Social Media Manager, Media Buyer, Sales & Marketing LOBs: Real Estate, Healthcare, Coaches, E-commerce) ( January 2016 up to present ) Synergy Properties Group ( Keller Williams Preferred Properties ) Upper Marlboro, Maryland, USA ( work from home ) Transaction Coordinator / Listing Manager ( November 2020 up to present ) Integrity Commerce (Integrity Search LTD) Billingham, United Kingdom ( work from home ) Operations & Customer Service Manager / Project Manager ( November 2020 to September 2021 ) Kerby and Cristina Real Estate Experts ( RE/MAX Results ) Plymouth, Minnesota, USA ( work from home ) Virtual Assistant - Buyer Side ( August 2019 to June 2020 ) A & A Digital England, United Kingdom ( work from home ) Tech and Digital VA / Project Manager ( September 2017 to September 2019 ) Splitt Enterpises LLC (Neater Nest and Faster Cables) Denver, Colarado, USA ( work from home ) Ecommerce VA (Shopify and Amazon) ( September 2017 to September 2018 ) Sleep Overs International Melbourne CBD, Victoria, Australia ( work from home ) Property Acquisitions and Marketing Supervisor ( August 2016 to December 2017 ) Adrian Beckett Tutors / Happiness Team England, United Kingdom ( work from home ) General Virtual Assistant / Head of HR & Finance ( March 2016 to August 2016 ) MARIA NOENNA CAWILI LAURIO Operations Specialist | Customer Support | Project Manager | SEO Executive Sun Life of Canada ( Philippines ) Inc. Cedar Branch, 3rd Floor ACE Bldg., Rada cor. Dela Rosa Sts. Makati City, Philippines Insurance Advisor ( August 2015 to March 2017 ) Aquarian21 Enterprises ABOUT ME Hillcrest Village, Camarin Road, Caloocan City, Philippines Operations Manager ( January 2012 to May 2015 ) IBM Business Services, Inc. (IBS) Techno Hub UP Ayala Land, Commonwealth, Quezon City, Philippines Customer Interface Associate/ HR Support - Payroll Practitioner for IBM U.S. Employee Services Center (ESC) ( March 2010 to August 2011 ) Sitel Philippines One Julia Vargas Avenue, Ortigas, Pasig City, Philippines Customer Service Representative (Fraud Analyst I) ( July 2009 to January 2010 ) SKILLS & QUALIFICATIONS • Proficient in MS Office Suite & Google Suite • Internet based researching • Advanced skills in Adobe Acrobat, Photoshop, Illustrator and InDesign • Computer troubleshooting (hardware and software) • Proficient in KW Command, SkySlope, MLS (Bright & Northstar), CINC, Mojo Dialer, Zillow, Trulia, Market Snapshot, ZipForms, DocuSign, Dotloop, Transactly • Tech savvy and Internet savvy • Proficient with task management tools, other apps and softwares such as Trello, Asana, Slack, Basecamp, Evernote, LastPass, TechSmith Capture, Live Chat, Buffer, Hootsuite, Later, Tailwind, ScheduleOnce, Acuity, Calendly, Jotform, Klaviyo, MailChimp • Excellent interpersonal skills • CRM Management (Salesforce, Zoho, Hubspot, Kajabi, InfusionSoft by Keap) • Google Ads & Facebook Ads campaign creation & Social Media Management • E-Commerce: Shopify & Amazon Seller Central • Website Design and Management (WordPress, Wix and Shopify) • Basic knowledge in Quickbooks • Excellent communication skills (listening verbal, written) • Above average comprehension and speaking of the English language • Reliable, open-minded and trustworthy • Cheerful, witty, energetic and friendly • Honest, self-driven and has a positive outlook and attitude • Ability to multi-task and can work under pressure; remain calm and professional throughout critical incident • Dedicated to clients’ success • HIPAA certified. CONTACT ME Facebook Account: https://www.facebook.com/ kuracha LinkedIn Account: https://www.linkedin.com/in/ noennalaurio/ Email Address:- EDUCATIONAL BACKGROUND Our Lady of Fatima University Lagro, Quezon City Bachelor of Science in Nursing 2005 – 2009 Graduated De La Salle University Taft Avenue, Manila Bachelor of Arts in Behavioral Science Major in Organizational Systems Development 2001 – 2003 2nd Year College Secondary St. Scholastica’s College Leon Guinto, Malate, Manila 1997 – 2001 Graduated Primary Mater Carmeli School Novaliches, Quezon City 1991 – 1997 Graduated Tertiary My name is Maria Noenna Laurio but I prefer to be called Nowie. I am a 36-year old mom of 3 adorable boys from the land of the beauty queens, the Philippines! I’ve been working from home since 2016, with occasional jumps back to the Business Process Outsourcing or BPO industry. They say I’m a Jack (or Jill) of all trades… and I am very humbled to be called as such. But mind you, I’m not a master of none. I am a Jack (and again, or Jill) of all trades because I love to learn new things and have a yearning to learn other things after I’ve mastered them. I want to keep it that way because learning is never ending. Contact Number: - Home Address: #86 Narra St. Phase II-A Hillcrest Village Camarin Road, Novaliches, Caloocan City Philippines 1422