NOVELYN M. AGUMBAY
144 CALLEJON 2, SANTA CRUZ, PASIG CITY
MOBILEPHONE:-
E-MAIL:-Work Experience
Spa Therapist – Trainer & Receptionist Terazi Spa – Discovery Primea (December 2014 –
April 2021)
Responsible for efficiently assisting in the daily operations of the spa to ensure that departmental
goals are met in line with the expectations of guests, colleagues, and the hotel management.
Spa Therapist - Receptionist Marahai Spa – New World Makati Hotel (January 2013 –
January 2014)
Promotes maximum guest satisfaction by scheduling spa services to individuals and large groups,
making product and treatment recommendations to ensure guests receives treatments and services
consistent with the spa standard of excellence.
Spa Therapist Health Club Spa – Edsa Shangri-la Hotel (July 2009 – December 2012)
Conducts professional massage therapy, body treatments, and facials in accordance with the
standards set by the company to ensure that guests are provided with excellent and consistent level
of service.
Education
2019 - 2021
University of Makati
Bachelor of Arts in Communication and Service Management
2017 – 2019
University of Makati
Associate in customer Service Communication
2007 – 2008
System Technology Institute (STI)
Diploma in Information Technology
Skills
•
•
•
•
•
•
•
•
•
Social Media Management and Marketing
E-mail Correspondence
Basic Graphic Design (Canva)
E-commerce Management
Wordpress
Customer Support
Amazon Copywriting
Product Research
Computer Literate
Certifications
Amazon Seller VA Masterclass 2021
Lejit Online Virtual Assistance – June 5 2021
Licensed Massage Therapist – Department of Health Licensure Examination for Massage Therapy
License Number:-
National Certificate II in Massage Therapy – Technical Education and Skills Development Authority
(TESDA)
Certificate Number:-
Personal Information
Date of birth: November 3, 1990
Place of birth: Pasig, Philippines
Nationality: Filipino
References
1. Ms. Socorro Pia Duran
Spa and Gym Manager Club
Asia Inc-. Ms. Ana Constantino
Spa and Gym Director Club Asia Inc-.Ms. Ana Aranjues
Spa Manager Anahata Spa-
