Nosipho Olori

Candidate: Nosipho Olori CANDIDATE SUMMARY: I am a responsive and self-confident individual who has a passion for excellent customer service. I matriculated with a full University exemption for a diploma from Aurora Girls High 2010. I am highly motivated and driven to be associated with a dynamic, progressive organization to which I can effectively contribute at an appropriate level with uncompromised influence to the rules, policies, productivity and success of the organization at large, in an atmosphere where benefits and measure is solely on merit. I am a good team player, have great writing skills and excellent communication skills. I adapt easily and have an affinity for effectively dealing with administration. I am highly goal driven and have good experience in customer service, and communication. Apart from my training in the given fields and experiences gained, I am an overall achiever. On a personal note, I enjoy a great game of Rugby and finer things in life, good music, great conversation and interacting with positive like-minded people. I take personal responsibility for my contribution to the companies’ department’s success. PERSONAL INFORMATION Identity Number:- Gender: Female Marital Status: Married Physical Address: Postal Address: 466 African Acorn Street, South Hills, 2197 466 African Acorn Street, South Hills, 2197 Contact Number: - E- Mail Address: Private-Criminal Record: None Health Condition: Excellent FORMAL EDUCATION Date Institution Qualification Gained Aurora Girls High 2010 Exemption to a Diploma Institute Shathema Academy Course Computer, Sales and Administration COMPUTER LITERACY LANGUAGES (read, write, speak) English Afrikaans IsiZulu WORK HISTORY Employment History Date Organization Job Title Feb – Aug 2012 Times Media Apr 2013 – Apr 2015 Miway Insurance Sep – Feb 2016 Pocket Sure Brokers Feb – Feb 2017 Direct Independent Brokers Jan 2017 – April 2021 Outsurance May 2021 - Dec 2022 Momentum Insurance Jan 2023 - Currently working there. IntegriSure Brokers Sales Consultant Sale Rep. Telesales Direct Sales Client Care Advisor, SCS Advisor and Retentions Advisor Short Term and Commercial Broker Servicing Consultant & Underwriter Sales Executive REFERENCES Thulisile - Organization Times Media group Industry/Company Description Insurance Period Feb - Aug 2012 Role: Sales Consultant Job Description: Sales and Customer Services REFERENCES Karabo Mashimbye - Organization Miway Industry/Compa ny Description Insurance Period April 2013 – April 2015 Role: Sales Rep. Job Description: • Direct Sales • Educating Clients about the product • Promoting the product • I resigned due to no growth REFERENCES Karabo Mashimbye - Organization Pocket Sure Industry/Compa ny Description Insurance Period Sep – Feb 2016 Role: Telesales Job Description: • Outbound • Selling Insurance • Admin • ( Company got retrenched) REFERENCES Brain Mabhanda - Organization Direct Independent Brokers Industry/Compa ny Description Insurance Period Feb – Feb2017 Role: Direct Sales Job Description: • Outbound • Selling Insurance • Admin • I resigned due to no growth REFERENCES Nonhlanhla Dlamini - Organization Outsurance Industry/Compa ny Description Insurance Period Janl 2017 – April 2021 Role: Client Care Advisor, SCS Advisor & Retentions Advisor Job Description: • Servicing Existing Clients Policies • Upselling to existing clients • Underwriting clients policies • Retaining clients not to leave the company REFERENCES Eunice - Organization Momentum Industry/Compa ny Description Insurance Period May 2021 – Dec 2022 Role: Short Term and Commercial Broker Servicing Consultant & Underwriter Job Description: • Servicing Clients policies making amendments • Dealing with both Brokers and Clients directly to insure that the clients were covered accordingly • Doing underwriting on both personal and commercial policies • Maintaining a solid book of business for existing clients REFERENCES Wendy Chileshe - Organization IntegriSure Brokers Industry/Compa ny Description Insurance Period Jan 2023 – Currently working there. Role: Sales Executive Job Description: • Selling short term insurance to personal lines clients • Servicing existing clients policies, making amendments • Making sure that I guide clients in choosing the most suitable insurance policy based on their specific needs, financial situation and risk tolerance