Career Objective
To join a work team and a company that provides me an
opportunity for professional development and at the
same time allowing the development of my knowledge,
ability and initiative in the field of my profession.
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EDUCATION
July 2016 : Canadian Tourism and Hospitality
Institute
Diploma in Hospitality and Resort Mgt.
Noryn I. Rivera
129 Gen. Evangelista St., Kaingin
Bacoor Cavite, 4102
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March 2008 : Bernardo College
Associate in Office Management
March 2003 : Pagbilao Academy
Secondary Education
April 1999 : Digman Elementary School
Primary Education
ACHIEVEMENTS/TRAININGS
2016, April 11-15 : Althea Amadeus Airline Reservations
System Certification
Held at : Canadian Tourism and Hospitality Institute
2016, March 17 : NCII Food and Beverage Certification
Held at : Canadian Tourism and Hospitality Institute
KEY SKILLS
Althea AmadeusAirline
Reservations
System
Hotelogix - Hotel
Reservations
System
Front Office
Procedures
Housekeeping
Services
F & B Services
Bookkeeping
2016, February 05 : NCIII Bookkeeping Certification
Held at : Canadian Tourism and Hospitality Institute
2015, December 19 : NCII Front Office Certification
Held at : Canadian Tourism and Hospitality Institute
2016, October 23 : NCIII Housekeeping Certification
Held at : Canadian Tourism and Hospitality Institute
SEMINARS ATTENDED
Languages
Computer Skills
Proficient in MS
Office applications
(Microsoft Word,
Excel and Power
point, Adobe
Photoshop, Outlook
Express), Email/
Internet
communications.
Digital Marketing
Email Marketing
2016, February 06 : 23rd PTAA Travel & Tour Expo 2016
Held at : SMX Convetion Center, MOA Pasay City
2015, October 29-30 : 17th APRCE Convention & Exhibition
Manila 2015
Held at : SMX Convetion Center, MOA Pasay City
2015, October 17 : Solaire Student Seminar
Held at : Solaire Resort & Casino
1 ASEAN Ave., Tambo Parañaque City
English
Tagalog
WORK EXPERIENCE
April 2016 - December 2017 : Infinity Tower Suites
Job Title
: Front Office Staff
Job Summary
Greet guests and patrons as they arrive.
Handle guest check-ins and check-outs appropriately
Take reservations over the telephone, through emails and in
person
Answer queries regarding the hotel’s services, charges,
dining facilities, sports facilities and travel directions
Refer guests to appropriate departments to resolve
complaints or provide suggestions
Provide guests with directions around the hotel
Balance cash at the end of the shift and generate accounting
reports for the benefit of the next shift
July 2010 - March 2015 : Paragon Trading & Services Co.
Job Title
: Executive Secretary
PERSONAL
INFORMATION
Nationality
Birth Date
Age
Civil Status
Height
Weight
Religion
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:
:
:
:
:
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Filipino
09 Jan 1987
30years old
Married
5’4”
60 kgs
Catholic
Job Summary
Assist personal requirement and support activities of the
President/General Manager (screening calls, receiving and
directing visitors, clients, appointments and meeting
arrangements).
Creates drafts for e-mail, reports, and letters assigned by
the President.
Develop and manages prospective clients/customers..
Maintenance of client relationship through regular calls and
updates client contacts (generally consisting of decision
maker, buyer, technical man, end user).
Arrange and participate in meetings, conferences, and
project team activities.
Research and investigate information to enable strategic
decision-making for the President/General Manager.
Performs general clerical duties (i.e. documentation,
records-keeping, filling, etc.)
August 2008 - January 2010 : R.A Gapuz Review Ctr. Inc.
Job Title
: Administrative Staff
Job Summary
Arrange supply/allocation of office equipment and supplies,
materials, and vehicles as required by the Department.
Assists in review of prices and product specifications from
various suppliers to determine which would provide the best
deal.
Prepare purchase orders as per approved requisitions.
Create and maintain purchasing files and price list, as well
as carry out and maintain inventory
Ensure that price variations are communicated to the
relevant parties as quickly as possible.
Provide accounting and clerical support to the accounting
department
Type accurately, prepare and maintain accounting
documents and records
Prepare bank deposits, general ledger postings and
statements
Daily enter key data of financial transactions in database
REFERENCES
Ms. Joanna Rodriguez
Lecturer
Canadian Tourism &
Hospitality Institute
-
Mr. Amado Millan
Consultant
Paragon Trading & Services
Corp.
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