Norman Mikhail

Norman Mikhail-| - | LinkedIn Experience International Deployment Engineer July 2024 – Present PT First WAP International • Delivered specialized, tailor-made telecom and IT solutions to government entities—such as law enforcement and other key agencies—leveraging advanced on-premises secure communication systems. • Led a major system rollout, completing a full deployment in just a matter of days (a process that typically takes weeks or months), resulting in significant time and resource savings. • Demonstrated strong communication skills by effectively liaising with clients to gather requirements, provide regular progress updates, and translate technical details of telco into actionable insights. • Managed both software and hardware aspects by designing robust, multi-layer network topologies, configuring routing protocols, and deploying virtual machines on Red Hat Enterprise Linux for secure, high-performance operations. • Traveled globally and worked closely with international telecom partners, vendors, and clients to integrate advanced network links and optimize overall system performance. • Executed pre-deployment checks, including system health assessments, VM snapshots, and package preparations in line with established upgrade guidelines to ensure a seamless update process. • Collaborated with diverse, cross-functional teams and international clients during on-site deployments to meet international standards and regulatory requirements. • Delivered comprehensive post-deployment support and troubleshooting for international clients both remotely and on-site to maintain optimal system performance and customer satisfaction. Computer Vision Research Engineer September 2022 – February 2023 Helmholtz-Zentrum Dresden-Rossendorf, Germany • Developed a Lagrangian Coherent Structure (LCS) algorithm in MATLAB for computing fluid trajectories in bubbly flows. • Refined Finite-Time Lyapunov Exponents calculations using MATLAB’s Signal Processing Toolbox for precise ridge detection. • Optimized LCS model parameters through rigorous curve fitting, ensuring consistent results. • Collaborated with interdisciplinary teams to validate model outputs using advanced MATLAB visualization tools. Fullstack Developer February 2022 – July 2022 Telkom Indonesia • Assisted in the development of the ”Pijar Sekolah”, focusing on digitizing educational tools and operations. • Utilized ReactJS for front-end components, working on ensuring cleaner and modular code. • Applied Tailwind-CSS for consistent UI design, making the platform more user-friendly across devices. • Worked with the team to integrate a NodeJS backend with GraphQL for more streamlined data-fetching. • Collaborated closely with product managers, QA teams, and developers to ensure product quality and consistency. Technical Skills • Infrastructure & Deployment: Expertise in large-scale solution integration and deployment, cloud integration (OpenStack, AWS), Virtualization using Docker, Kubernetes, Proxmox, and VMware/KVM. • Networking & Telecom: Proficient in TCP/IP, UDP, VPN, DNS, DHCP, and routing; experienced with SS7, Sigtran, Diameter, and MAP protocols; skilled in clustering with Galera and HA Proxy. • Programming & Tools: Skilled in MATLAB, JavaScript, Bash scripting, and SQL; experienced with Linux systems (RHEL, Rocky Linux, CentOS), Git, CI/CD (Jenkins), and system monitoring (Monit, Grafana).