Norma Machica

NORMA J. MACHICA L. Mercado Street Barangay Poblacion Sibonga Cebu 6020 Cellphone No. : 0977 - 313 - 8860 E-mail address :- KEY QUALIFICATIONS: Is good in oral and written communication Willing to undergo extensive training Can work with minimum supervision Knowledgeable in basic computer operations EDUCATIONAL ATTAINMENT: Degree / Year: 1 School Year June 2006 – June 2007 : Bachelor in Elementary Education Major in HELE School: Eastern Samar State University Address : Brgy. Naparaan, Salcedo, 6807 Eastern Samar Telephone #:- Degree / Year: 1 Semester June 2001 – October 2001 : Bachelor in Hotel and Restaurant Management School: University of Cebu Main Campus Address : 155A Sanciangko St, Cebu City, 6000 Cebu Telephone #: - EMPLOYMENT RECORD: POSITIONVirtual Assistant EMPLOYERCatch Creation LLC INCLUSIVE DATESOctober 2018 – October 2020 POSITIONChat Host EMPLOYERNCH Ladbrokes Manila INCLUSIVE DATESOctober 2017 – June 2018 POSITIONCSR/ TSR/ Retention/ Chat Support EMPLOYERSTARTEK PHILIPPINES INCLUSIVE DATESOctober 2014 - October 2017 POSITIONTechnical Support Representative EMPLOYERVXI Global Holdings B.V. (Philippines) INCLUSIVE DATESJune 1, 2014 – September 2014 POSITIONTechnical Support Representative EMPLOYERTeleperformance Philippines, Fairview INCLUSIVE DATESAugust 2013 – June 2014 POSITIONCollections Specialist EMPLOYERNCO (RMH Teleservices Asia Pacific, Inc.) INCLUSIVE DATESJune 2012 – July 2013 PERSONAL DATA: NAME:Norma J. Machica NICKNAME:Chicay/Norm PRESENT ADDRESS:L. Mercado Street Barangay Poblacion Sibonga Cebu 6020 AGE:36 DATE OF BIRTH:June 15, 1984 GENDER:Female HEIGHT:5’0” WEIGHT:193 lbs. CITIZENSHIP:Filipino RELIGION:Roman Catholic CIVIL STATUS:Single PHYSICAL CONDITION:Excellent PERSON TO NOTIFY IN CASE OF EMERGENCY:Leonila Machica CONTACT #:- ADDRESS:L. Mercado Street Barangay Poblacion Sibonga Cebu 6020 REFERENCE: ERICH NICHOLAS Operations Manager Catch Creation LLC – E-Commerce New York City Metropolitan Area Contact Info: -- NICOLAS ANDAYA Operations Manager NCH Ladbrokes Manila 6789 Tower Ayala Avenue Cellphone No.:- ANDRERW LOVEN TUMBAGAHAN Operations Manager Startek Philippines 69 Jupiter Street Belaire, Makati City Cellphone No.:- JELLY PITALIO Team Manager Startek Philippines 69 Jupiter Street Belaire, Makati City Cellphone No.: - GLENN DELOS SANTOS Chat Host Specialists NCH Ladbrokes Manila 6789 Tower Ayala Avenue Cellphone No.:-