NORMA J. MACHICA
L. Mercado Street Barangay Poblacion
Sibonga Cebu 6020
Cellphone No. : 0977 - 313 - 8860
E-mail address :-
KEY QUALIFICATIONS:
Is good in oral and written communication
Willing to undergo extensive training
Can work with minimum supervision
Knowledgeable in basic computer operations
EDUCATIONAL ATTAINMENT:
Degree / Year: 1 School Year June 2006 – June 2007
: Bachelor in Elementary Education Major in HELE
School: Eastern Samar State University
Address : Brgy. Naparaan, Salcedo, 6807 Eastern Samar
Telephone #:-
Degree / Year: 1 Semester June 2001 – October 2001
: Bachelor in Hotel and Restaurant Management
School: University of Cebu Main Campus
Address : 155A Sanciangko St, Cebu City, 6000 Cebu
Telephone #: -
EMPLOYMENT RECORD:
POSITIONVirtual Assistant
EMPLOYERCatch Creation LLC
INCLUSIVE DATESOctober 2018 – October 2020
POSITIONChat Host
EMPLOYERNCH Ladbrokes Manila
INCLUSIVE DATESOctober 2017 – June 2018
POSITIONCSR/ TSR/ Retention/ Chat Support
EMPLOYERSTARTEK PHILIPPINES
INCLUSIVE DATESOctober 2014 - October 2017
POSITIONTechnical Support Representative
EMPLOYERVXI Global Holdings B.V. (Philippines)
INCLUSIVE DATESJune 1, 2014 – September 2014
POSITIONTechnical Support Representative
EMPLOYERTeleperformance Philippines, Fairview
INCLUSIVE DATESAugust 2013 – June 2014
POSITIONCollections Specialist
EMPLOYERNCO (RMH Teleservices Asia Pacific, Inc.)
INCLUSIVE DATESJune 2012 – July 2013
PERSONAL DATA:
NAME:Norma J. Machica
NICKNAME:Chicay/Norm
PRESENT ADDRESS:L. Mercado Street
Barangay Poblacion Sibonga Cebu 6020
AGE:36
DATE OF BIRTH:June 15, 1984
GENDER:Female
HEIGHT:5’0”
WEIGHT:193 lbs.
CITIZENSHIP:Filipino
RELIGION:Roman Catholic
CIVIL STATUS:Single
PHYSICAL CONDITION:Excellent
PERSON TO NOTIFY
IN CASE OF EMERGENCY:Leonila Machica
CONTACT #:-
ADDRESS:L. Mercado Street
Barangay Poblacion Sibonga Cebu 6020
REFERENCE:
ERICH NICHOLAS
Operations Manager
Catch Creation LLC – E-Commerce
New York City Metropolitan Area
Contact Info: --
NICOLAS ANDAYA
Operations Manager
NCH Ladbrokes Manila
6789 Tower Ayala Avenue
Cellphone No.:-
ANDRERW LOVEN TUMBAGAHAN
Operations Manager
Startek Philippines
69 Jupiter Street Belaire, Makati City
Cellphone No.:-
JELLY PITALIO
Team Manager
Startek Philippines
69 Jupiter Street Belaire, Makati City
Cellphone No.: -
GLENN DELOS SANTOS
Chat Host Specialists
NCH Ladbrokes Manila
6789 Tower Ayala Avenue
Cellphone No.:-
