Norlyn Rodriguez

Rodriguez, Norlyn R. Email: -Phone #: - Skype: live:.cid.a03d3726ddc8b48 Skills: Computer Literate Wide experience in customer service Good in English verbal and written Work Experience Cognizant Technology-BPO COMPANY Travel Consultant for AU account October 2018-Present TASK: Answer inquiries about flight reservation process exchange and cancellation VoyagerGlobalServices Inc- BPO COMPANY TravelConsultant July 2017-October 2018 TASK: Answer inquiries about flight reservation Issue ticket ,process exchange and cancellation Interglobe Technologies- BPO COMPANY Customer Service Representative for AU and SG account February 2016-July 2017 TASK: Answer inquiries about flight reservation Issue ticket ,process exchange and cancellation Teleperformance- BPO COMPANY Customer Service Representative for US account April 2013-February 2016 TASK: Answer inquiries about flight reservation Issue ticket ,process exchange and cancellation Helicon Technology- BPO COMPANY Customer Service Representative for Australian Account December 2011-February 2012 TASK: Answer inquiries about flight reservation Issue ticket ,process exchange and cancellation using Educational Attainment Tertiary:Rizal Technological University Bachelor of Science in Business Admin-Major in Management SY:- Secondary:Dr. Arcadio Santos National High School SY:- Primary:F. Serrano Elementary School SY:- Norlyn Rodriguez