Norielyn Villanueva

Norielyn Villanueva

$8/hr
Sales, B2B and B2C Appointment Setter, Customer Service, Research and Lead Generation
Reply rate:
19.05%
Availability:
Full-time (40 hrs/wk)
Age:
47 years old
Location:
Kawit, Cavite, Philippines
Experience:
10 years
Norielyn Villanueva I have In-depth knowledge and experience in B2B telemarketing, sales, and lead generation practices. With my strong interpersonal skills, pleasant phone demeanor, and highly developed sense of organization, I can claim a successful appointment setting rate of 30 percent. Blk. 1 Lot 3 Rosedale Residences. Advincula Ave. Brgy. San Sebastian, Kawit Cavite 4104 (-- EXPERIENCE SKILLS AND EXPERTISE Ginormous B2B Marketing, Sydney Australia - Sales and Marketing Coordinator / Admin Sales and Marketing Coordinator August 28, 2020 - Present Administration / Project Management Call target clients and introduce the company and explain the offer, send collateral and call them again for feedback and try to facilitate the goal Appointment Scheduling When we get a warm lead or ready buyer, I handover to Management Inbound/ Outbound Sales team and facilitate a demo. 6 mos after, I was promoted as business Customer Service Administrator and worked as the Executive Assistant to the CEO. In addition to calendar and email management, I was also tasked to manage her other businesses, send reports and maintain each business tracker. Lead Generation Web Research and Data Entry Interpersonal Communication Megan Toole Hall Agency, Carrollton Texas - Appointment Setter June 8, 2019 - June 12, 2020 Performs outbound calls to business clients and interacts with them in a LANGUAGES professional manner. Set, scheduled, and managed appointments with clients, for sales personnel. Promoted and sold various company services to clients over the phone. Created and maintained accurate and complete records of all customer interactions. Answered informational queries of customers and handled their objections, efficiently. Delivered excellent customer service and exceeded all assigned work-related targets successfully. Built and maintained a strong professional relationship with all business clients RNT LLC, Tyler, Texas— Appointment Setter / Marketer October 2018 - May 31, 2019 Cold calling to qualify leads, gather important information, and set an appointment for the Sales team. Naked Energy, Australia — Appointment Setter / Marketer September 2018 - November 31, 2019 Intensive web research for qualified and potential clients and successfully sets an appointment for the Sales Team. English and Tagalog TaskUs Inc, Cavite, Philippines July 2013- August 2018 Handled several campaigns and holds several positions such as Appointment setter, Lead Generation, Phone verification specialist, Data and Research Specialist, and SEO. US Autoparts Network, Mandaluyong—Sales Associate March 2010 - May 2013 Handles inbound and outbound sales and customer service calls. Teleperfomance, Mandaluyong—Customer Service / Tech Oct. 2009 - March 2010
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