Norielyn Villanueva
I have In-depth knowledge and experience in B2B telemarketing, sales, and lead
generation practices. With my strong interpersonal skills, pleasant phone
demeanor, and highly developed sense of organization, I can claim a successful
appointment setting rate of 30 percent.
Blk. 1 Lot 3 Rosedale
Residences. Advincula Ave.
Brgy. San Sebastian, Kawit
Cavite 4104
(--
EXPERIENCE
SKILLS AND EXPERTISE
Ginormous B2B Marketing, Sydney Australia - Sales and
Marketing Coordinator / Admin
Sales and Marketing
Coordinator
August 28, 2020 - Present
Administration / Project
Management
Call target clients and introduce the company and explain the offer, send
collateral and call them again for feedback and try to facilitate the goal
Appointment Scheduling
When we get a warm lead or ready buyer, I handover to Management
Inbound/ Outbound Sales
team and facilitate a demo. 6 mos after, I was promoted as business
Customer Service
Administrator and worked as the Executive Assistant to the CEO. In
addition to calendar and email management, I was also tasked to manage
her other businesses, send reports and maintain each business tracker.
Lead Generation
Web Research and Data Entry
Interpersonal Communication
Megan Toole Hall Agency, Carrollton Texas - Appointment Setter
June 8, 2019 - June 12, 2020
Performs outbound calls to business clients and interacts with them in a
LANGUAGES
professional manner. Set, scheduled, and managed appointments with
clients, for sales personnel. Promoted and sold various company services
to clients over the phone. Created and maintained accurate and complete
records of all customer interactions. Answered informational queries of
customers and handled their objections, efficiently. Delivered excellent
customer service and exceeded all assigned work-related targets
successfully. Built and maintained a strong professional relationship with
all business clients
RNT LLC, Tyler, Texas— Appointment Setter / Marketer
October 2018 - May 31, 2019
Cold calling to qualify leads, gather important information, and set an
appointment for the Sales team.
Naked Energy, Australia — Appointment Setter / Marketer
September 2018 - November 31, 2019
Intensive web research for qualified and potential clients and successfully
sets an appointment for the Sales Team.
English and Tagalog
TaskUs Inc, Cavite, Philippines
July 2013- August 2018
Handled several campaigns and holds several positions such as
Appointment setter, Lead Generation, Phone verification specialist, Data
and Research Specialist, and SEO.
US Autoparts Network, Mandaluyong—Sales Associate
March 2010 - May 2013
Handles inbound and outbound sales and customer service calls.
Teleperfomance, Mandaluyong—Customer Service / Tech
Oct. 2009 - March 2010