EXPERIENCE
KENN CABEZAS
PASIG, NATIONAL CAPITAL REGION,
PHILIPPINES
Shearwater Health Advisors, Inc.
October 2016 – Present
UTILIZATION REVIEW COORDINATOR
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Analyze information gathered by investigation, and report
findings and recommendations.
Modify patient treatment plans as indicated by patients'
responses or case history.
Audit and analyze patient records to ensure quality patient
care and appropriateness of services.
Interview or correspond with physicians to correct errors or
omissions and to investigate questionable claims.
WWW.LINKEDIN.COM/IN/KENN
CABEZAS88
STORM FLEX SYSTEM
June 2014 – December 2014
ONLINEJOBS.PH
HTTPS://WWW.ONLINEJOBS.PH/JOBS
EEKERS/INFO/530328
LEAD BUSINESS PROCESS PARTNER
OBJECTIVE
To secure a challenging position
that allows me to contribute my
skills and enables me to make a
positive contribution to the
organization
Lending skills and expertise mainly on the outsourcing arm of
the company
Providing quality customer service to our clients in the
Flexible Benefits line.
Involved in the areas of research and human resources and
office management, including but not limited to task such as:
compensation and benefits, recruitment, training, research,
management, and office administration.
Responsible for managing a team of Business Process
Partners.
PROVIEW GLOBAL ADMINISTRATION
June 2011 – June 2014
SKILLS
Virtual Assistance. Email Management.
Social Media Management. Internet
Research. Data Entry
CUSTOMER SERVICE EXECUTIVE FOR HEALTH INSURANCE
Handles Customer call inquiries, request and concerns in a
timely fashion
Communicates Clearly and efficiently with client’s
customers
Accurately documents all customer interactions according
to procedure
Speak Professionally and Effectively with customers on a
daily basis
Protect Confidential personal information in all transactions
Maintains confidentiality of all customer information
Receives and processes all COBRA enrollment, changes and
termination documents ( via electronic document system)
Strictly Follows US Federal COBRA regulations and client
specific requirements in the execution of all COBRA related
transactions.
EDUCATION
FAR EASTERN UNIVERSITY
BACHELOR OF SCIENCE IN NURSING
Manila, Philippines
FAR EASTERN UNIVERSITY
ASSOCIATE IN HEALTH SCIENCE EDUCATION
Manila, Philippines
ONLINE COURSE
WORK FROM HOME ROADMAP
VIRTUAL ASSISTANT BOOTCAMP
DECEMBER 2017
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