Norhaya Sultan

Geared with over ten years of working experience in the call center industry, my aim is to provide stellar service to all my customers and clients, and doing so with integrity and efficiency. I've handled various roles such as Technical Support, Customer Service, Billing, Sales, Collections, Quality and Learning Specialist, have provided support via different platforms like phone, chat, email, and forums. 

I have also worked remotely for a number of dropshipping companies, so I am very proficient with online productivity software such as Zendesk, Shopify, AliExpress, Oberlo, Google Documents, etc. I'm quite tech-savvy so learning new tools, that will get the job done well, will not be a difficult task.