NORALYN L. LUCERO
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https://www.linkedin.com/in/noralyn-lucero
Looking to leverage proven communication and the above skills at any companies needing administrative assistance.
I am very much proficient with Microsoft and its applications as
well as proficient with the Internet and its navigation and different
search engines, social media. I am well versed with the English language. With my BPO
background, I guess I can deal with different people and scenarios.
I’m quite good in audio transcription, data entry to excel, typing, 65wpm with minimal errors. I love painting, I do digital painting and photo shop.
Remnant International School Inc.
ACADEMIC WRITER (part time)
SEPT.2020-present
ACHA CO. LTD.
remote employee
Dec. 2017- Nov 2019
Bangkok, Thailand
Email Marketing, Web Research, ad posting, video creation, content writing, excel
Freelancer
Remotetasks. Ysense
(part time)
March 2017 – present
audio transcription, categorization and annotations. digital painting
LIBIOUTSOURCING
Online Researcher
Tel Aviv, Israel
October 2016-November 2017
Web research, data entry to CRM , lead generation.
CONVERGYS PHIL
Customer Support Representative
June 2013 – June 2015
I do inbound calls whereby I cater to customer’s needs regarding
their billing accounts. I answer queries, resolve issues to satisfy customers, email sending. Part of my job as a Customer Support Representative is to promote the company’s services.
SITEL PHIL.
Customer Support Representative
April 2010- June 2013
I do inbound calls for a cc/dc financial account. The main task is to handle customer’s issues and queries, maintain customers account to the company, activation of new accounts, promote the company’s products and services.
BS CoMMERCE – Management/1992
SAINT LOUIS UNIVERSITY
Loyalty medalist, Alumnus
BS NURSING/3rd Year/-
BAGUIO CENTRAL UNIVERSITY
LICENSED PRACTICAL NURSING/2005
HOLY ANGELS SCHOOL of PRACTICAL NURSING
MEDICAL TRANSCRIPTION/2006
Certificate of training
I was an Officer-in-charge For 2years at CARTHEL EDUCATIONAL FOUNDATION, Inc.
I participated in the McDonald's McCafe Brewed Coffee naming Contest. on Oct. 24th 2019.
My digital pinting was selected as the front cover of Rattle Magazine(U.S.) for their spring issue.
