Norah A. Burns
ARCHIVIST, LIBRARIAN & IT CYBER SECURITY PROFESSIONAL
CONTACT
(410) 428 - 1309-│-Elkridge, MD │
Indian Land, SC
www.linkedin.com/in/
NorahABurns
EDUCATION
CompTIA Certification
(Pending)
ITF+, Network+, Security+
UMBC Professional Training
Centers, Baltimore, Maryland
01/2022-07/2022
Master of Science Library &
Information Science (MSLIS)
Drexel University Philadelphia,
Pennsylvania-
Bachelor of Arts (BA)
University of Maryland
Baltimore County (UMBC),
African American Studies
Baltimore, Maryland-
SKILLS
PROFESSIONAL
Leadership
Org Management
Staff Supervision
Active Listening
Adaptability
Time Management
Critical Thinking
Customer Service
Decision Making
PROFILE
To serve innovatively as Archivist, Librarian, Information│Knowledge Manager,
Data Curator and/or IT Cyber Security Professional in an effort to collaboratively
support the organization, preservation, storage, access and security of material
culture and data within an organization in order to drive the results of
organizational success and to substantively contribute to the development and
implementation of sustainable education focused manual and/or digital library,
archival, and information systems, policies, and practices.
WORK EXPERIENCE
Director of Educational Services, Vice President & Mentor (Volunteer)
Perfect Generation Ministries, Inc. (PGM) | 5450 Twin Knolls Rd., #300, Columbia,
MD | June 2021 - Present
Responsible for the development, promotion and implementation of all educational
and professional development curricula, products, services and publications
aligning them with national Community Education standards, PGM goals and
objectives that carry out assigned service year initiatives, information & budget
management.
● Participate in Executive Board meetings (creating policy, procedures, voting,
etc.)
● Develop, achieve and maintain the best possible educational program for PGM
clients in support of the mission and vision of the organization per client needs.
● Collaboratively create community partnerships to implement educational
interventions and supports for PGM clients who are students in all grades
participating in meetings as Educational Advocate in support of student(s) and
parent(s) in IEP processes and any other educational needs such as Mentoring.
● Lead and/or assist President in development of programs, training and driving
the results of marketing, communication, funding and grant writing efforts.
INSTRUCTOR & RESEARCH SPECIALIST (SUPERVISOR & SCHEDULER)
Howard County Library System, Central Branch | 10375 Little Patuxent Parkway,
Columbia, Maryland | June 2019 - June 2021
Effectively provide supervisory leadership and direct customer service within
Team constructs for Adult Research Staff, both collaboratively during the week,
and independently on Sundays in the Central Branch that serves appx. 1600 daily.
● Plan, teach, facilitate public events, seminars, workshops, and classes which
reflect the educational goals of the library system.
● Manage Adult Research staff scheduling (19 employees) using the When-ToWork application and collaboratively coordinate with other leadership team
supervisors as necessary to ensure all staff scheduling needs.
●
Work all areas of Research Desks, Customer Service and fulfill all other needs
within the Branch as needed including emergencies & security of premises.
Norah A. Burns
ARCHIVIST, LIBRARIAN & IT CYBER SECURITY PROFESSIONAL
SKILLS
TECHNICAL
Archival Methodologies
Digital Curation
Data Representation
Thesaurus Construction
Digital Records Management
Metadata formats, standards &
policy proficiency: OAIS,
OCLC, Dublin Core, EAD,
BIBFRAME, MODS, METS,
RDF, CONTENTdm,
ArchivesSpace, Preservica
with sustainable ability to learn
new systems & platforms.
Integrated Library Systems:
Polaris, SIRIS, SIRSI, Islandora,
VICTOR (UMBC), MUMS,
Scorpio (LOC), The Museum
System (TMS, SI)
Learning & Education
Management Systems
Blackboard, PearsonConnexus
(V2), Salesforce.
Google Applications, Microsoft
Office (MAC & PC), Specialized
Online Library Reference
Services, Web Design,
WordPress, Social Media
Platforms: IG, Twitter, FB,
LinkedIn, Fyuse (3D & VR),
CERTIFICATIONS
Professional Public Librarian
APC (Advanced Professional &
MD Educator Certificate) HCLS
and MSDE Columbia, MD /-
Maryland Notary Public
AID# 166021 MD /-
CompTIAF+, N+, S+
(Class Completion
06/08/22—Pending)
E X P E R I E N C E (Continued)
●
●
Expertise in access and management of collections via Library Collection
Management System and utilization for Customer Service administration..
Create, manage and implement Graduate Student Intern Practicum Plans and
Evaluations as onsite Practicum Supervisor, interacting with University Faculty
Advisors, Student and key HCLS Administrative Branch Management to
provide a comprehensive professional and graduate caliber learning
experience.
ENROLLMENT MANAGEMENT ASSOCIATE
Pearson Online Blended Learning / Connections Education | 10960 Grantchester
Way, Columbia, Maryland | May 2015 - June 2019
Apply electronic records management and archival-based procedures to assist the
Enrollment Team by accurately and efficiently reviewing student enrollment
documentation via verification of enrollment information into Pearson OBL’s
Education Management System (EMS) Connexus.
● Remain current on regulations for all states in addition to state and federal
guidelines related to student data and school specific deadlines in 32 states.
● Serve on Strategic Communications Committee and as Change Ambassador as
well as implementing Virtual Library Architecture update for PCx V-.
● Expert utilization of Learning Management System Connexus, SharePoint with
knowledge and ability to learn and teach others.
HISTORIAN, ORGANIZATIONAL LIBRARIAN & ARCHIVIST,
COMMUNITY DEVELOPMENT PROGRAMMING (Volunteer)
Continental Societies, Inc. (SEH/L) | Laurel/Columbia, Maryland | May 2010 Present
Organizational Collections Management of Exhibits, Materials, Awards, and
Ephemera and Driving the Results of Community Partnerships and Youth
Supports..
● Securing, scheduling, contract arrangement, insurance and administration of
storage facility & program development and leadership of community events in
health, education, employment, recreation, arts & humanities.
● Research, collecting, analyzing community data for effective community
outreach programming and digital storage of materials including database
management and publishing of programs, news releases, branding and
marketing materials.
CURRICULUM DEVELOPMENT SPECIALIST (Contractual)
Howard County Library System/HiTech/NLG | 6600 Cradlerock Way, Columbia,
Maryland | Mar 2014 - Aug 2014
Develop and document the HiTech Curriculum to meet the strategic goals of
HiTech in fulfillment of the Library’’s goal of engaging youth ages 11-18 in hands-on
experiences in digital media with identification and alignment of statewide
common core curriculum, collegiate STEM curriculum, middle and high school
standardized tests and the HCLS collection.
Norah A. Burns
ARCHIVIST, LIBRARIAN & IT CYBER SECURITY PROFESSIONAL
AWARDS
American Library Association (ALA)
Spectrum Scholar for Research and
Leadership (2008 – Present) Member
Student-to-Staff Program
Appointment with the Office of
Diversity, Literacy and Outreach
Services (ODLOS), 2017.
Society of American Archivists (SAA)
(2007 – Present) Member, Archivists &
Archivists of Color Roundtable
Member, Diversity Committee
Ronald E. McNair Postbaccalaureate
Achievement Program Scholar (1996 –
Present, REM 5: 1996 Cohort UMBC
Past Co-President, DULASA, Drexel
University Library & Archives Student
Association, 2016 – 2017
Graduate Assistantship, Research Cost Benefit Analysis of Archives,
Certificate/ Diploma: Collaborative
Institutional Training Initiative, Social,
Behavioral & Educational Research
Investigators, Stage 1 Basic Course,
Drexel University, Expires 4/14/20.
Ione A. Nelson Endowed Scholarship
for Graduate Students, 2017. Endowed
Fellow--Phoebe W. Haas Endowed
Fellowship for African American &
Hispanic Graduate Students, March
2017 & May 2015.
Doris Hosler Endowed Fellowship,
2015-16 .
REFERENCES
Dr. Katrina Fowlkes, BSN, RN
CM/DN
Founder/President
Perfect Generation Ministries, Inc--
Mae A. Beale
Leadership & Community Mentor
SEH/L Continental Societies, Inc--Nina Kryzsko
Central Branch Manager
Howard County Library System--
E X P E R I E N C E (Continued)
● Develop innovative testing mechanisms for student and library staff “train
the trainer” materials for HiTech STEM classes.
● Conduct comparative analysis of the HiTech classes to 4 educational
frameworks and tools.
● Work collaboratively with HiTech Instructors to meet and surpass customer
expectations in the development and production of course descriptions,
comparative analysis, and report of weekly and bi-weekly on status of
progress.
FEDERAL GOVERNMENT & CORPORATE SERVICE
Documentation Specialist, Corporate Archivist, GreenInfra, LLC, 2230 Massachusetts
Ave., NW, Washington, DC, 02/2011 - 12/2013: RFPs, Technical Writing, Admin.
Office Manager and Archivist, Complete Contracting Services, LLC, 8600 Maple
Lawn, Fulton, MD, 12/2008 - 02/2011: Digital Records Management, Digitization, Adm
Archives Technician, Reference Assistance, Information Literacy Instructor, Howard
Community College, Archives & Library, Teaching & Learning Services, 10901 Little
Patuxent Parkway, Columbia, Maryland, 11/2004 - 07/2007: Archival Management
Archives Technician (GS-1421-6), National Archives and Records Administration,
Cartographic & Architectural Research Branch (NWCS), 8601 Adelphi Road, College
Park, Maryland, 08/2003 - 11/2004: Archival Management, ARC description, Adm.
Archives Technician (GS-1421-5), Smithsonian Institution, National Museum of
African Art/Eliot Elisofon Photographic Archives, 950 Independence Ave, SW,
Washington, DC, 02/1998 - 05/1999: MARC-based Cataloging of photographic images
of all areas of the continent of Africa, Exhibit planning, Donor Services.
Library Assistant, International Monetary Fund, Law Library, 900 Pennsylvania
Avenue, NW, Room HQ2 3B-988, Washington DC, 09/1997 - 02/1998: Jolis Online
Catalog System, Unicorn InfoView/Sirsi Integrated Collection Management System,
Publication of Legal Digest weekly.
Junior Fellow, Library of Congress, Music Division, 101 Independence Avenue, SE,
Washington DC, 06/1997 - 09/1997: National Digital Library Project (NDL)
Museum Archives & Exhibition Intern, Banneker-Douglass Museum (The State's
Official Repository of African American History & Culture) & Collections Storage
Facility, Catonsville, MD, 84 Franklin Street, Annapolis, MD, 06/1996 - 05/1997:
Donor relations, historical research at MD State Archives, MD State Trust & Annapolis.
SPECIALIZED TRAINING – CYBERSECURITY ACADEMY
UMBC TRAINING CENTER’S CERTIFICATE IN CYBER FOUNDATIONS
PROGRAM │Gateway Drive Campus, Columbia, Maryland │Jan 2022 - Present
*Pending Exams
● Foundations+, Network+, and Security+ training via CompTIA’s global
vendor-neutral content. Ability to confidently design, configure, manage and
troubleshoot any wired and wireless networks, security systems &
requirements for IAT Level 1 of DoD Directive 8570; Information Assurance,
IT Security & meets IAT Level 2 & IAM Level 1 of DoD Directive 8570.
