NOR ZURAIDAH BINTI JEFERYDIN-|- |
📍 Malaysia
CONTENT WRITER | FREELANCE COPYWRITER
Creative content writer with a strong focus on writing high-impact content for websites, blogs,
emails, and social media. Skilled in brand storytelling, persuasive copywriting, and content
strategy tailored to freelancers and digital professionals.
WORK EXPERIENCE
Freelance Content Writer | Remote
2024 – Present
Write blog posts, website content, and social media copy for small businesses and
entrepreneurs.
Collaborate with clients to align content with brand voice and marketing goals.
March 2023 – Feb 2025
Store Supervisor | Family Mart Malaysia
Managed day-to-day store operations, customer service, and product quality assurance.
Developed internal SOP documentation and team communication memos to streamline
workflow.
Assisted in visual merchandising and product display arrangements, requiring concise and
persuasive written communication.
SKILLS
Creative Copywriting
Content Editing & Proofreading
SEO Writing & Blog Development
Leadership & Supervision
Email & Campaign Copy
Brand Messaging & Tone of Voice
Social Media Content Creation
Time Management & Deadlines
EDUCATION
Bachelor of Science (Hons) Food Service Management with Entrepreneurship
Universiti Teknologi MARA (UiTM) — Graduated 2023
CGPA: 3.52
Relevant Courses: Food Safety & Sanitation, Retail Operations, Food & Beverage Management,
Entrepreneurship, Marketing in Foodservice
Final Year Project -)
Food Bank Initiatives in Malaysia: Issues, Challenges, and the Way Forward | Tools Used: Atlas.ti 9
Research Method: Qualitative (Structured Interviews)
Interviewed food bank founders to understand their experiences and challenges.
Improved academic and analytical writing skills through report writing and data interpretation.
Sijil Tinggi Persekolahan Malaysia (STPM)
Form Six College Kota Kinabalu, Sabah — Completed 2019 CGPA: 3.34
Subjects: Economics, Geography, History, Pengajian Am
CERTIFICATIONS & EXTRACURRICULAR ACTIVITIES
Social Media Marketing – HubSpot Academy – 2025
Academic Writing in English for ESL Learners – UCL (University College London) – 2025
U.S. Food Law & Food Safety in Foodservice – UPM x UiTM – 2022 (Certificate of Attendance)
Team Member – Smart Service/Product Competition (2 in 1 Eco-Spray) – UiTM – 2022
ADDITIONAL INFORMATION
Languages: Malay– Native / Fluent, English– Proficient / Good verbal and written skills
Awards: Dean’s List -), First Class Honours Degree
Interests: Passionate about professional writing, content creation, entrepreneurship, and
food business trends.
References: Available upon request.
