Nonjabulo Portia Ngcobo

NONJABULO PORTIA NGCOBO South Africa, Kwa-Zulu Natal PERSONAL STATEMENT Experienced and results-driven educator and administrative professional with over 13 years of experience in teaching, curriculum coordination, and digital learning management. Adept in managing schedules, preparing compliance reports, and providing organized, detail-oriented support to teams and executives. Proven leader with expertise in strategic planning, team leadership, and creative problem-solving, successfully translating academic and administrative expertise into efficient operational workflows. Seeking a role where these skills can contribute to achieving business objectives. EXPERIENCE Department of Higher Education and Training Hospitality Lecturer | 2012–PRESENT  Designed and delivered comprehensive theoretical and practical modules in Hospitality Studies to an average of 150 students per year.  Enhanced instructional effectiveness by designing new lesson plans, assessment tools, and instructional materials fully aligned with national curricula.  Streamlined academic record keeping and reporting processes, ensuring 100% departmental compliance and timely submission of institutional reports.  Coordinated high-stakes academic projects, maintaining accurate records, and achieving a consistent 95% on-time project submission rate.  Served as an active Academic Board member and Staff Representative, contributing strategic input on institutional academic matters that led to two policy changes benefiting lecturing personnel. Mnambithi TVET College Open Learning Administrator (Interim) |-  Spearheaded the coordination and management of virtual learning activities and online class administration for 15+ classes across multiple campuses.  Digitized over 70% of legacy course content, and upskilled 10+ staff members on Learning Management System (LMS) navigation and deployment.  Provided efficient remote technical assistance, successfully resolving user access and system issues for faculty and students, maintaining 99% uptime EDUCATION, TRAINING & CERTIFICATION Education  Post Graduate Certificate in Education (University of South Africa, 2015)  Bachelor of Consumer Science: Food and Nutrition Honors (University of South Africa) Management & Compliance Certifications  ISO 9001 Lead Implementer (PECB)  Project Management (Mancosa)  Public Management (Mancosa)  Business Management (Varsity College)  Health, Safety & Environment Rep. (Nosa College) Other Certifications  Digital Transformation in the 21st Century (Mancosa)  Facilitator (US 11781) & Assessor (US 115753)  TEFL 120-Hour (TeacherRecord) CORE COMPETENCIES & SKILLS Administrative & Compliance ISO 9001 Lead Implementer Knowledge, Project Management, Email & Calendar Management, Records Maintenance, Editing & Proofreading. Technical & Software Microsoft Office, Google Workplace, Canva, Figma, Learning Management Systems (LMS), Remote Technical Assistance. Leadership & Soft Skills Leadership, Teamwork, Time Management, Effective Communication, Organizational Skills, Problem-Solving. Training & Facilitation Curriculum Design, Facilitator (US 11781) & Assessor (US 115753), Digital Transformation Knowledge LEADERSHIP & VOLUNTEERING School Governing Body Member l Windsor Secondary School (2017 – 2021)    Held dual administrative role as Secretary and Deputy Chairperson for over a five-year period. Contributed to strategic decision-making concerning school policy, financial oversight and resource allocation to improve institutional performance. Managed all governance documentation and communication as Secretary, enhance organisational efficiency and compliance with SGB regulations.