Noni Dwi Saputri

Noni Dwi Saputri Yogyakarta, Indonesia 55192 | linkedin.com/in/nonidwis |- |-ABOUT ME Fresh graduate with various experiences in Tourism and Marketing. Creative and results-oriented individual, able to develop new digital marketing strategies plans and customers service. I'm specialist in handling and managing day to day team operation with considerable experience to read trends. EXPERIENCES Bloomery Patisserie Admin Customer Service (December 2022 - January 2023) Managing incoming messages from customers, input orders from customers to the system Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers’ needs Prepare product and customer reports by gathering data collected during customer interactions CV Anugrah Utama Tour Tour Leader (October 2022 - October 2022) Coordinate with relevant parties to ensure smooth operations for tours and travel coordination with bus captains. Monitor safety and security of members within tour groups. Provide information on tour destinations. Respond to emergencies and unexpected situations during tours. PT Fresh Galang Mandiri Online Moderator (April 2020 - May 2022) Ability to independently open the virtual classroom (on Zoom or Teams) for participant arrival when scheduled prior to Program Director arrival. Provide routine program logistics/maintain requirements or activities to ensure quality of programs. Start, pause, resume, and end session recordings Enter data into systems as needed Ef ciently use all forms of electronic communications (basic software applications) Dinas Pariwisata Kota Yogyakarta Receptionis (June 2021 - September 2021) Greet and welcome guests as soon as they arrive at the of ce. Direct visitors to the appropriate person and of ce. Answer, screen and forward incoming phone calls. Provided basic and accurate information in-person and via phone or email. Performing other clerical receptionist duties such as ling, photocopying, transcribing and faxing. PT Anugrah Mulia Sentosa (Coklat Monggo) Showroom Staff (August 2017 - February 2020) Greets and interacts with customers. Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs. Answers customer's questions about merchandise. Assists customers with purchase decisions. Retrieves merchandise from stock room, or other inventory locations places special orders. Collects payment using the store point of sale system. Performs other duties as assigned. Sidorak YK Kitchen Staff (June 2017 - June 2017) Cooking the foods. Cleaning all dishes, work stations, cooking equipment, and food storage areas in accordance with food safety regulations. Sweeping and mopping oors, as required. Packaging customers' leftover food upon request. Cleaning trash cans and disposing refuse on a regular basis. Prambanan Temple Guide (March 2015 - March 2015) Greeting and welcoming customers to Prambanan Temple. Informing customers about History of Prambanan Temple. Smailing Tour and Travel Travel Consultan (January 2015 - February 2015) Determining clients' needs and suggesting suitable travel packages. Organizing travels from beginning to end, including tickets, accommodation and transportation. Supplying travelers with pertinent information and useful travel or holiday materials. EDUCATION Sekolah Tinggi Pariwisata Ambarrukmo (September 2019 - May 2023) SMK Negeri 6 Yogyakarta (September 2014 - May 2017) Bachelors of Tourism High School of Tourism 3.62 SKILLS Organizing and Planning, Ms. Word, Ms. Power Point, Communication Skills, Interpersonal Skills, English Speaking and Writing (Intermediate), Native Indonesia, Adaptive.