Nona Flores

NONA A. FLORES Riverside,Angayan Norte Balungao,Pangasinan Contact no.:- e-mail add. - Qualification                                       Dedicated in performing with the outmost potential in any given task.An articulate communicator that can effectively interact with diverse population.A self-motivated person with strong organizational and leadership skills.   Work History: VWP Pangasinan (Homebase) VA/ Appointment Setter/Inbound and Outbound/QA July 2014-April 2017 Sutherland Global Services Tier 1 Support Kalayaan road,Global City Taguig Jan 2014-Aug 2015 [24]7 Inc. Customer service specialist for T-mobile UK Ayala Ave.Makati City Oct 2012-Dec 2013 IBM Business Global Process Pbicomtower,Ayala Ave. Customer service specialist for Sprint US October 2007- May  2012 Personal Information   Date of Birth:  May 20, 1983 Place of Birth: Quezon, Bukidnon, Philippines 1400 Nationality: Filipino Religion: Christian Marital status: married Height: 5’4”                                     Weight: 180 lbs.    Educational Background   Tertiary CentralMindanaoUniversity Business Administration major in management- Philippines 1400   Secondary NuestraSeñoraDelPilar High School ValenciaCity, Bukidnon, Philippines 1400 March 2000   Elementary SeventhDayAdventistAcademy ValenciaCity, Bukidnon, Philippines 1400 March 1995    Seminars and Training Attended   Philippine National Red Cross (Basic Life Support) Caloocan Chapter 7th Avenue, Caloocan City, Philippines 1400 15 March-March 20, 2006   BPOTrainingAcademy (CallCenter Training) 2nd and 3rd Floors, SisonBuilding 1550 España Blvd. corner LacsonAvenue Sampaloc, Manila, Philippines 1400 26 November-December 8, 2007    On-Job-Training   University of Mindanao Broadcasting Corp. (Radio Information Technology Especialist on Sales) Holy Cross, DavaoCity, Philippines 1400 March 2004 - July 2004