Nomeh Calista

CALISTA CHISOM NOMEH Anambra, Nigeria. | -- LinkedIn ID: www.linkedin.com/in/nomeh-calista SUMMARY A highly motivated and energetic self starter with experience in Customer Relationship and Management. Excels in providing exceptional service to clients, especially skilled with handling challenging customers. Completed an honours degree focused on Agricultural Economics and Extension Services. Completed a Virtual Assistant certification program to further solidify my capabilities in remote business support. I am now seeking opportunities where I can apply my skills to help teams stay organized, productive, and focused on growth. EDUCATION University of Benin – Benin city, NigeriaSeptember 2017 – October 2022 BSc. Agricultural Economics and Extension Services Graduated with honours, with a strong academic focus on agricultural development, data analysis, communication, and economic planning. WORK EXPERIENCE Receptionist/Typist July 2016 - May 2020 Godshad Enterprise – Edo state, Nigeria Provided professional typing and document formatting services to clients, ensuring accuracy and clarity of academic and official documents. Assisted in proofreading and editing documents to meet high-quality standards for grammar, structure, and consistency. Acted as the first point of contact for customers, maintaining a friendly and organized reception environment. Sales Representative, Cashier and SecretaryJune 2020 - October 2023 Qubest Textile – Edo State, Nigeria Delivered excellent customer service in a high-traffic retail environment, resolving inquiries efficiently and ensuring customer satisfaction. Maintained accurate inventory records, managed daily stock entries, and supported product restocking efforts to prevent shortages. Performed clerical and administrative duties including record-keeping, scheduling, and internal correspondence. Supported the day to day operations of the textile business, ensuring smooth coordination between sales and management. Sales RepresentativeNov. 2023 - January 2025 Zenaco Nig. Ltd. – Edo State Nigeria Actively engaged customers to understand their product needs and provide tailored solutions, resulting in increased sales and client retention. Maintained updated knowledge of product offerings to provide informed recommendations and enhance customer experience. Collaborated with team members to meet daily sales goals and support operational effectiveness. CERTIFICATION Certificate in Information Technology, Godshad Computer School, January 2016 Acquired foundational knowledge in computer operations, Microsoft Office Suite and digital communication platforms. Virtual Assistant, ALX, June 2025 Completed training in administrative support, email and calendar management, task automation, and digital tools for remote assistance. SKILLS Excellent attention to detail and strong organizational skills Proficient in research, data gathering, and document handling Technically proficient in Microsoft Word, Excel, PowerPoint, Google workspace, Zoom, and Slack and tritin, supporting efficient documentation, reporting and communication Expert in managing complex calendars, booking travel arrangements, and processing expense reports with accuracy and timeliness. Clear and professional in both written and verbal communication Skilled at multitasking and prioritizing competing tasks while maintaining attention to details Capable of working independently and collaboratively in fast paced environments Customer focused mindset with problem solving capabilities and a strong sense of professionalism and service excellence Capable of providing high-level administrative support to multiple executives, ensuring seamless coordination of schedules and office functions. Trusted to exercise sound judgment and confidentiality when handling sensitive information in alignment with company policies. Familiar with Customer Relationship Management (CRM) platforms and ticketing systems, enabling efficient client and internal communications. LANGUAGE English - fluent