Nomalungelo

NOMALUNGELO MTUNGWA PROFILE SKILLS Ability to work under pressure SEO investigation Creative writing Data analysis Research Computer literate Advanced Microsoft Packages Excellent Communication Skills Teamwork and Collaboration Excellent Time Management Solution focused Analytical and critical thinking Data entry and Processing Excellent communication Maintain confidentiality Self-Motivated Organized Leadership I'm a dedicated self-starter, always willing to go above and beyond with offering the best possible customer support. I offer strong interpersonal and task prioritization skills. I am also organized, very analytical, and successful at managing multiple priorities with a positive attitude. EMPLOYMENT HISTORY Office Assistant, MPC Connect | KwaZulu Natal August 2022 – May 2023  Organize office and assist associates in ways that optimize procedures, Sort and distribute communications in a timely manner.  Schedule and plan meetings and appointments.  Monitor level of supplies and handle shortages.  Resolve office-related malfunctions and respond to requests or issues, Coordinate with other departments to ensure compliance with established policies.  Perform receptionist duties. LANGUAGES Nedbank Contact Centre, Umhlanga | KwaZulu Natal May 2022- October 2022 English IsiZulu Solve problems and handle clients concerns. Handling client queries and concerns with the bank. Assisted clients with prompt and polite telephone and email support. Xitsonga Afrikaans Administrator, CDDN Conveyor Services | Witbank - ADDITIONAL INFORMATION Nationality: South African Gender: Female Ethnic Group: African Alternative email address:- Render administrative support functions, Administer logistical Matters. Maintain leave records, registers, and files. Answer and screen all incoming calls to the office of the Section. - Maintain good record keeping, filing and bring forward system. Operate standard equipment (fax, photocopy machine, telephone, computers.) Freelance English writer | Livingston Research (Remote) Assisted students with their writing tasks and presentations. Completed thorough research into assigned topics. Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content. CERTIFICATES Computer Certificate| MS Package TEFL Certificate | Teacher Record EDUCATION   National Senior Certificate, Mlokothwa HighSchool 2016 Bachelor of Social Science (Honors), University of KwaZulu Natal February 2017 - May 2021