Noli C. Mindo Jr.
#29 Abra St.
BagoBantay, Q.C--
EDUCATION
Bachelor of Science in Nursing
Pamantasan ng Lungsod ng Maynila
Intramuros, Manila
2005 – 2009
Secondary Education
University of SantoTomasHigh School
España, Manila
2000 – 2004
Primary Education
1993 – 2000
Grade 4 – Grade 6
PadreZamoraElementary School
Zamora, PasayCity
Grade 1 – Grade 3
RomblonWestCentralElementary School
Romblon, Romblon
Work Experience
Customer Service Representative
Sykes Asia Inc.
April 2010–October 2010
Answer questions through email from the clients concerning their accounts.
Provide accurate information about their concerns and correct
response through the use of appropriate hotkeys.
Able to differentiate from general abuse to critical abuse.
Make a thorough assessment and analysis if photos or videos can be
deleted on profile.
Customer Service Representative
Convergys Philippines
March 2011 – August 2012
Answer questions through phone from the clients concerning their vehicles.
Provide accurate information about their concerns and correct
response through the use of appropriate tools and resources.
Outbound Sales Specialist
IBEX Global
September 2012 – June 2014
Do outbound calls to leads on the dialer
Transfer pre-qualified leads to license insurance agents.
Outbound Collections Agent Specialist/ Retention Specialist
AFNI Phils. Inc
December 2014 – October 2016
Collect payments to existing customers through outbound calls
Handle cancellation calls, make offers to save customers
PERSONAL DETAILS:
Age
:
Date of Birth
:
Height
:
Gender
:
Race
:
Birthplace
:
Religion
:
Marital Status
:
Hobbies and Interest :
29 y/o
July 1, 1987
5’5”
Male
Filipino/Asian
Romblon, Romblon
Roman Catholic
Single
Playing badminton, singing on karaoke, surfing
the internet
I hereby certify that the above information are true and correct to the best of my knowledge.
Respectfully yours,
Noli C. MindoJr.,