Nokutenda Kadziyanike

182 Hebert Chitepo Ave Harare, Zimbabwe -- Nokutenda Kadziyanike Objective Motivated and personable customer service professional with experience in a fast-paced customer care call center setup. Skilled in communication, problem-solving, and building strong customer relationships. Looking to leverage my diverse background to provide exceptional service and support in a customer-facing role. Professional Experience Customer Service Representative Logicall.Live(Call Center) 27/01/2025-16/05/25 Worked for a remote customer care service company that is located in Canada as a customer service agent Handled customer queries, customers who wanted to renew their subscriptions, sales, customers who wanted information on the products being sold and products they had purchased etc Skills Excellent verbal and written communication Strong problem-solving and conflict resolution abilities Time management and organization Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Proficient in Customer Relationship Management tools including Buygoods, Digistore, Konnective and Checkout Champ Basic knowledge of accounting and financial principles EDUCATION Level 4 Diploma in Accounting and Business 2023 ACCA(Association of Chartered Certified Accountants) Relevant Modules: Business Technology, Management Accounting and Financial Accounting Referees Available upon request