Nokubonga Mafu

Curriculum Vitae of Nokubonga Mafu ID number:- Gender: Female Contact number:- /- Email:- Professional Summary I am a punctual and goal driven individual who is an excellent team player within a busy work environment that applies pressure in order to strive. My experience as a sales consultant improved my work ethic through interacting with potential clients in order to reach my daily target. I believe working for Clientele Life Insurance provided an intensive understanding of sales which improved my communication skills when speaking to clients. Education MATRIC CERTIFICATE | 01/01/2019 | CALVARY CHRISTIAN COLLEGE · NQF level: Bachelor of Arts · Subjects: Life Sciences, English HL, Business Studies, Maths Literacy, Life Orientation, Afrikaans, Geography. BA - PSYCHOLOGY| IN PROGRESS (3RD YEAR) | UNISA · Majors: Psychology & Linguistics · Minor: English · Skills & Abilities COMPUTER LITERACY · I can effectively use Microsoft services such as Word, Outlook, PowerPoint and Teams, which adds to my excellent typing skills acquired during my previous work duties of capturing information during a sales call with clients. SALES · Sales software proficiency (handling leads) · Good time management. · Setting goals to reach required target. COMMUNICATION · Active listening and friendliness when speaking to clients. · · Clarity, concision and confidence. Verbal and written communication skills. Experience INSURANCE TELESALES AGENT · CLIENTELE LIFE INSURANCE: 2 years · 01/09/2020 – 01/08/2022 · Outbound calling, interacting with clients daily and capturing details during a sales call. SALES AGENT · ITALK FINANCIAL SERVICES: 6 months · 01/03/2020 – 31/08/2020 References CLIENTELE LIFE INSURANCE Head Office - Floor Manager; Lauretta Monareng - Page 2