Noha Elodessy

Noha Elodessy 📍 United Arab Emirates 📞- 📧- Professional Summary Experienced and highly organized Office Manager and Virtual Assistant with a strong background in real estate operations, HR administration, and customer service. Proven ability to manage multiple departments and tasks efficiently, especially within startup environments. Skilled in communication, time management, and problem-solving, with a solid track record of supporting teams and ensuring smooth business operations. Adaptable, multilingual, and passionate about delivering exceptional service. Professional Experience • Transaction Coordinator & Virtual Assistant Home Offers America (USA) | Feb 2023 – Present - Coordinated inspections and ensured property access for inspectors. - Managed administrative duties from contract to close for buyer/seller transactions. - Maintained frequent communication with all involved parties. - Handled scheduling, emails, and calendar management for managers. • Office Manager & HR Administrator NAJD for Real Estate Marketing & Investments | Jun 2020 – Aug 2022 - Managed CRM systems, provided leads to sales agents, and tracked performance. - Coordinated with departments across marketing, finance, IT, and sales. - Handled payroll data, employee attendance, and documentation. - Oversaw hiring processes including job posts, interviews, onboarding, and policy updates. - Organized internal and external communications and events. • Customer Service Supervisor & HR Assistant Invest In for Real Estate Investments | Aug 2017 – Aug 2019 - Supervised customer service and telesales teams, assigning leads and tracking progress. - Coordinated meetings, presentations, and events with clients and developers. - Conducted interviews, issued job offers, and trained new hires. - Delivered call techniques and project education during onboarding sessions. • Customer Service Advisor – Technical Support Vodafone UK Account | Jan 2016 – May 2017 - Delivered high-quality technical support while exceeding KPI thresholds. - Acted as floorwalker support, assisting new teams with technical knowledge and soft skills. - Conducted briefings and presented updates to operations teams. Voluntary Experience • ACE (Animal Care in Egypt) – Translator (2006) - Translated between foreign doctors and local farmers in Luxor. • Resala Charity Organization – Active Volunteer - Participated in charity initiatives including food, clothing, and service distribution in Luxor. Education Bachelor’s Degree in Mass Media – Journalism Akhbar El Youm Academy (2009 – 2013) Graduated with a “Very Good” grade Courses & Certifications - Sales Training – Coldwell Banker (2019) - Directing & Photography – University Course (2012) Skills - Fluent in Arabic and English - Proficient in Microsoft Office and internet applications - Strong communication and organizational skills - Quick learner and team player Personal Information - Nationality: Egyptian - Date of Birth: September 1, 1992 - Marital Status: Married - Valid UAE Driving License