Noemie Ortega

1 NOEMIE Z. ORTEGA #1157 UNIT 4A, MACEDA STREET, SAMPALOC MANILA Contact number: - Email:-Skype ID:- Work Experience: August 2012 - January 2017 New City Commercial Corporation - (LTS City Foods, Inc. - MANUFACTURING) Manila ​- Procurement Specialist As a procurement specialist in a supply chain department, I oversee and manage every aspect of the purchasing of equipment, materials and products both for trade and non-trade purposes. It includes managing of inventory where I have to identify supplies that are running low and place orders to vendors in order to replenish the materials needed. In order to maintain the required inventory per product, I have to engage in a number of negotiations with vendors and suppliers. I have to work with them to find the lowest possible prices, sometimes signing long-term contracts to enjoy bulk discounts or promising future relationships in exchange for the lowest costs not sacrificing the quality. October 2011 – July 2012 Expert Global Solutions / APAC Customer Services Inc Quezon City​ ​- Customer Care Specialist As a call center representative for a Medical Insurance in United States for a year, I was tasked to answer incoming calls from customers, provide them with product and service information, manage and resolve complaints, identify and escalate priority issues, route calls to appropriate resource, follow up customer calls when necessary, document all call information according to standard operating procedures, complete call logs and produce call reports. 2 October 2009 – May 2011 New City Commercial Corporation​ -​ - (LTS Department Stores, Inc. - RETAIL) Manila ​-​ Procurement Specialist I monitor product movements by forecasting and PO (Purchase Order) creation of health & beauty products for retail from internal customers to delivery while ensuring a high profit sales.I maintain master data regarding the suppliers’ information such as credit terms, lead times, booking times and product list with prices. I also conduct quarterly business review with top suppliers. April 2009 – September 2009 Littman Drug Corporation Ortigas Pasig ​- ​Receptionist I handled incoming telephone calls responding to customer's inquiries, questions and concerns. Skills: Working in these environments, I was able to use my multi-tasking skills with priority tasks in mind to be able to meet schedules and deadlines. Over the years, I gained proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Email Management and Internet Research as these are the applications I use in completing my daily tasks. I have a great attention to details as data accuracy is a must in my list. These industries also taught me to be patient and helped me understand addressing and delivering clients' needs. Being a driven and goal-oriented professional, I make sure that I am equipped with the right tools and required knowledge to do my work efficiently. That's why I invest and enrolled in the Virtual Assistant Bootcamp by Mr. Jason Dulay to hone my skills in this profession. This course includes badges as proof of completion. Such courses are Email & Calendar Management, Improving English skills, Office Applications, Internet Research, Wordpress Management & Social Media Management and Transcription. 3 https://credly.com/u/- Education: 2005 – 2009 Pamantasan ng Lungsod ng Maynila Bachelor of Science in Biology Dean's Lister (2nd year) and Consistent University Scholar