Noemie Dela Cruz

NOEMIE G. DELA CRUZ CONTENT EXECUTIVE / AMAZON / ECOMMERCE VA SUMMARY Civil Service Eligibility, Professional Level Passer 3 years of experienced in an international/multilingual digital company Passionate, motivated and possess a drive to succeed with any given task Provide excellent customer service for clients Strong verbal and written communication skills and ability to effectively interact with multiple levels of peers and managers across the business Had been commended by management for strong work ethic Skilled in continuous improvement CONTACT ME AT: 1176 Banga 2nd, Plaridel, Bulacan-- www.linkedin.com/in/noemie-delacruz www.facebook.com/noemiegdelacruz/ live:.cid.10d5992a141e5a66 WORK SUMMARY CONTENT EXECUTIVE - REMOTE The ENTERTAINER Dubai | Present Work remotely from the Philippines Duties and responsibilities are the same with Content Coordinator CONTENT COORDINATOR The ENTERTAINER Dubai | 2015 - 2017 Manage the publication of both print and app-based content via Salesforce.com for the Entertainer buy one get one voucher Coordinate all aspects of the content creation process and managing deadlines to ensure timely delivery of the product Maintain the content calendar and schedule of featured merchants Work with our sales and marketing executives on ongoing special projects like digital reach advertisements Updates content in Salesforce when necessary Ensure to meet clients voucher designs and detail requests or suggestions as per set content standard Keep up the positive rapport with the merchants SALES REPRESENTATIVE The ENTERTAINER Dubai | 2014 - 2015 Present, promote and sell products using solid advice to existing and prospective customers Maintain working relationships with existing clients to ensure exceptional service Possess in-depth product knowledge and be able to conduct demos and relay objection handling Expedite the resolution of customer problem and complaints to maximize satisfaction Prepare and submit weekly sales reports to management Assist other team members with transactions when necessary APPS | TOOLS TRAINING Canva Jungle Scout FHMOMS INTERNATIONAL AND LOCAL ECOMMERCE COURSE Dsers AMZ Scout Helium 10 Gelato SKILLS Social Media Amazon Product Research Management & Marketing Shopify Creation & Administrative Support Management Outlook Salesforce Amazon Scouting Salesforce Sales Order Fulfillment Facebook Ads Manager Organizational Skill Customer Service Shopify Creative Content Optimizing & Listing Amazon Production Basic Photo & Video Editing Printify Communication Admin Tasks Hubspot Dropbox MS Office Custom Cat Trello Scargill ACADEMIC BACKGROUND Keepa BULACAN STATE UNIVERSITY Bachelor's Degree in Mass Communication Major in Broadcasting-