noemi pondevida

Work Experience September 2018 – June 2019 Work Description: Software Engineer (ABAP Developer/Support) Responsibilities: Development, modification and enhancement of programs in SAP using ABAP under SD, FI, MM, and PM modules. Creation and maintenance of SAP User accounts and roles. Provide technical and functional support to users for any issues encountered in SAP system. Perform change requests as per business requirement. Implementation of new configurations in SAP system under SD, FI, MM and PM modules as per business requirement. Support users for any issues encountered in the WMD xflow OCR-SAP implementation. December 2015 – September 2018 Work Description: SAP Application Engineer (ABAP Developer) Responsibilities: Development, modification and enhancement of programs in SAP using ABAP under SD, FI and MM modules and ensures that the codes written conforms to industry standards. - Work directly with end-users to gather and translate business requirements into technical specifications and solutions. - Ensures to resolve any system failures or code issues to maintain productivity. - Provide technical support for users for any issues in production. - Creation and maintenance of SAP User accounts and roles. - Create and provide user manuals for users whenever a new implementation or configuration has been done. April 2010 – September 2015 Work Description: SAP ABAP Developer/SAP Data Migration Specialist Responsibilities: Programming application software designs. Testing application software codes. Create test plans for application codes. Support the business unit testing if needed. Attend Technical Design walkthrough with the Technical Designer. Communicate issues and updates accordingly. Fix any defect and performance problem discovered in testing. Create and modify conversion objects using LSMW. Load, import and validate data from legacy system to SAP system. SAP ISU Functional Analyst Responsibilities: Create Functional Design under Billing and Device Management module. Create Test Plans, Test Cases and Test Scripts under Billing and Device Management module.. Participate in peer reviews. Participate in quality reviews. Participate in transitions of the customization functional designs from the client team. Perform testing of the program after completion to ensure the component meets the stated design of the requirement. Provide sign-off that requirements are met. SAP ISU Functional Support Responsibilities: Analyses, investigates and resolves incidents related to Connection Point Management such as Service Orders, Retailer Transfers, Site Address Notifications, Customer Details Notifications, CATS CRs, IDOCs under Billing and Device Management module. Conduct SAP Health checks. Review and resolve workflow errors caused by incorrect creation of service orders under Device Management Module. Creating LSMWs and SAP Queries under Billing and Device Management module. Maintaining frequent and open communication with onshore/offshore team colleagues, including attending team meetings and being responsive to emails and requests. Escalating issues and/or questions to management in a timely manner. ANALYTICAL AND TECHNICAL SKILLS Proficient in SAP R/3 systems using ABAP to develop Reports, Interfaces, Conversion, Enhancements, Forms and Workflows. Participated in ABAP Trainings as training coordinator. Design the Graphical User Interfaces for the system requirements. Proficient in SAP Utilities. Understanding of Meter-to-cash process. Understanding of Work Management process. Understanding of CRM process. Participated as a mentor in the SAP Utilities trainings. Proficient in Microsoft Office Applications TRAININGS Software Engineering Fundamentals: SAP ABAP (April 2010 – May 2010) SAP – ACN GMC – Enhancements and Modifications (March 14 – 16 2012) SAP ISU CCS Academy (October – November 2012) Utilities Industry L1 Training (July 17 – 18 2013)