Noemi Calomarde

NOEMI CALOMARDE CUSTOMER SUPPORT / VIRTUAL ASSISTANT / SOCIAL MEDIA MARKETING Personal Profile I have over 15 years of experience in the customer service industry. Exceptional management skills of people and information. Superior research and archival capabilities. Proven ability to quickly and accurately learn various forms of technology and software. Extremely dedicated, organized and team oriented. Core Competencies - Customer Service / Community Management - Good communication Skills - Time Management - Operations Troubleshooting - Process Improvement Academic Background UNIVERSITY OF SAN JOSE RECOLETOS Bachelor of Science major in Computer Science Career Summary SOCIAL MEDIA MANAGER / EMAIL MARKETING MANAGER / VA / CUSTOMER SERVICE MANAGER Quantum Fitness Marketing, AU | Feb 2019- present - Schedule appointments for fitness coaching - Crating posts and events on Facebook and LinkedIn - Explain products, services and answer questions from clients SR. TECHNICAL RECRUITER PSG Glogal Solutions (GDH Consulting) | June 2017 - Dec 2018 - Organizational Development - Responsible for complete life cycle of recruitment - Social Media Management - Worked closely with hiring managers and candidates - through the entire recruiting process Contact Info Phone #:- Email:- - Recruited top talents for the technical teams based on clients requirements across the United States TEAM LEAD Sitel Philippines / June 2010 - June 2017 FB: https://www.facebook.com/noemi.m.calomarde LinkedIn: https://www.linkedin.com/in/noemicalomarde/ Work References - Supervised, trained and mentored call center agents - Resolved problems and complaints on clients in a timely manner - Provide support to the service team and improved customer service Jason Grossman Owner of Quantum Fitness Marketing Email:- STORE MANAGER Bakers Depot / 2008 - 2010 La Verne Jasper Ferro-Aquino Customer Support Manager - Maintained store staff by coaching, counseling and Email:- disciplining employees, planning and monitoring - Marketed merchandise by advertising and sales promotion