Noelyn Pojadas

NOELYN POJADAS General Santos City, Philippines-| - Virtual Assistant | Bookkeeper | Admin Support Specialist PROFESSIONAL SUMMARY Detail-oriented and tech-savvy Virtual Assistant and Bookkeeper with over 3 years of experience helping businesses streamline operations, manage finances, and maintain client satisfaction. Proven ability to manage calendars, organize data, reconcile accounts, and deliver administrative excellence in remote settings. Certified in QuickBooks, Xero, and Intuit Bookkeeping. CORE SKILLS & TOOLS Administrative Support: Calendar & Email Management, Travel Bookings, File Organization Bookkeeping: Process Invoices, Expenses, and payments. Bank Reconciliation, Financial Reporting, Payroll Assistance, conduct basic financial analysis and reporting. Customer Service: Email & Chat Support, Client Follow-ups, Social Media Responses Project Tools: Trello, ClickUp, Asana, Notion, Slack, Zoom, Google Workspace Accounting Software: QuickBooks Online/Desktop, Xero, Wave, Hubdoc Payment Platforms: PayPal, Stripe, Wise WORK EXPERIENCE Virtual Assistant & Bookkeeper (Freelance) Remote | Jul 2024 – Present Manage client inboxes, calendars, appointments, and follow-ups Handle bookkeeping tasks: invoicing, expense tracking, and financial reports using QuickBooks/Xero Perform market and competitor research Support e-commerce clients with inventory and customer service Assist in tool integration (Slack, CRM, Trello, etc.) Junior Bookkeeper – Alma Residences General Santos City | Aug 2023 – Jun 2024 Reconciled bank/credit statements, processed A/P & A/R Created financial reports: balance sheets, income statements Assisted in payroll preparation for multiple employees Maintained accurate transaction records and expense tracking Administrative Staff – Zanrock Hotel Philippines | Jan 2022 – Jul 2023 Handled guest inquiries and appointment scheduling Processed travel bookings and office supply management Organized documents and coordinated communications Accounting Assistant – Horizon Suites Philippines | Dec 2018 – Jan 2020 Supported payroll and employee expense reporting Processed vendor payments and tracked financial data Filed accounting documents and managed office expenditures EDUCATION B.S. in Tourism Management Joji Ilagan International School | 2018 CERTIFICATIONS General Virtual Assistant Training QuickBooks Online – Level 1 Certified Intuit Bookkeeping Certified QuickBooks Online – Expenses and vendors - Level 1 QuickBooks Online Banking – Level 1 Xero Advisor Certified LANGUAGES & SOFT SKILLS Fluent in English Detail-oriented and organized Able to work independently and in fast-paced environments Quick learner of new tools and workflows