Noel Ndinda

NOEL NDINDA EMAIL:-PHONE: - LINKEDIN: www.linkedin.com/in/noel-ndinda PORTFOLIO: https://drive.google.com/file/d/1If2M18Eh2mPubOs7QYACqoTj2nN5BTou/view?usp=share_link VIRTUAL ASSISTANT|| SOCIAL MEDIA MANAGER|| CONTENT WRITER|| CONTENT STRATEGIST|| SALESFORCE ADMINISTRATOR|| LEAD GENERATION SPECIALIST I am a multi- skilled Content Writer, Virtual Assistant, and a Social media Manager who is keen on pursuing positions that will see me grow into roles that improve my career advancement. The positions I have held have seen me grow my skill set and improve my ability to handle diverse roles. Led by my strong problem solving and organizational skills I have established a unique ability to steadfastly manage duties and responsibilities pertinent to the growth of a company. My competencies lie in; land surveying, virtual assistance, office management, administration, content creation, social media management, digital marketing, customer relations, project management, content writing, and organizational skills. Moreover, I have also excelled in; managing office records, engaging with clients and ensuring the safe keeping of records. My goal is to secure a position where my skills and experience will be utilized. SKILLS AND SOFTWARE Content Writing ● Blog posts ● B2B articles ● Product description ● Copywriting ● SEO ● ● ● ● ● Google Docs Wordpress SEMrush Grammarly Canva Virtual Assistance ● Email management ● Calendar management ● Handling phone calls ● Social media management ● Written and verbal communication ● Scheduling meeting ● Travel booking ● ● ● ● ● ● ● ● Gmail Outlook Google Drive Salesforce Zendesk Google Calendar Zoom Skype ● ● ● ● ● ● ● ● Todoist Zapier Zoho Monday.com Calendly Booking.com Asana Trello ● ● ● ● ● ● ● ● ● Canva HootSuite Later Google Ads Google Analytics SEO Sprout Social Slack Mention ● ● ● Google Meet Zoom Skype Social Media Management ● Posting content ● Editing content ● Placing Ads ● Campaign strategy ● Content creation ● Handling responses ● Analytics and reporting ● Content engagement WORK EXPERIENCE Feb 2022 - Present Freelance VA/Content Writer/ Social Media Manager/ SEO Specialist I work part-time as a freelance VA and content writer for different clients in Asia and the United States. My biggest achievement is developing a content strategy and providing comprehensive operational support for a recent client which led to 70% increase in revenue and I was contracted for additional projects due to impressive performance. Accomplishments: ● ● ● ● ● ● ● Streamlined workflows and calendar management, increasing project completion rate by 25%. Developed content strategies that boosted client revenue by 70%. Created SEO-optimized content that increased organic traffic Managed ad campaigns that boosted conversion rates Crafted quality content that positioned clients as industry authorities. Streamlined communication, resulting in higher client satisfaction ratings. Increases social media engagements Vine Excel Solutions Executive VA/ Content Writer/ Social Media Manager Jul 2021- Present Vine Excel Solutions is a key player in the market when it comes to stationery, machinery and IT equipment. The company deals with suppliers in Asia and Europe. I have been awarded employee of the month for four consecutive months in 2024. Accomplishments: ● ● ● ● ● ● Streamlined customer service processes, resulting in faster response times and higher customer satisfaction. awarded employee of the month for four consecutive months in 2024 Efficiently managed communication with suppliers in Asia and Europe, ensuring timely delivery and supply chain stability Organized and managed records, calendars, and scheduling, improving team productivity and project turnaround times. Provided consistent updates and issue resolutions, fostering trust and rapport with clients. Created detailed reports and proposals that improved strategic decision-making within the company. Assistant Land Surveyor Trinity Surveys Limited Apr 2019- Mar 2020 Trinity Surveys Ltd. is a real estate and land surveying company that provides professionals for land surveying, civil engineering and real estate needs. My biggest achievement was introducing new surveying technologies and using equipment like GPS for efficiency and accuracy of projects. Accomplishments: ● Improved project accuracy and efficiency ● Optimized survey processes and data collection ● Refined field data techniques for reliable outcomes ● Provided clear updates and addressed client needs ● Streamlined mutation forms and documentation Sales Representative Fincar Properties Limited Dec 2018- Mar 2019 Fincar Properties Ltd. is an award-winning real estate company that offers real estate services from managing properties, selling commercial and residential land, plots, and homes. I successfully negotiated and closed complex business deals that boosted the company’s revenue. Accomplishments: ● Successfully negotiated and closed high-value property deals, boosting company revenue ● Managed social media platforms to increase visibility and reach for property listings ● Coordinated seamless site visits, leading to higher client satisfaction and conversion rates ● Streamlined paperwork and transaction processes, reducing turnaround time ● Attracted new clients through targeted marketing campaigns and effective property listing Admin Support Boma Surveys Limited Boma Surveys Ltd. is a full-service land surveying company that offers surveying services to the government and private sector. I successfully managed a client portal where clients could access project information, promoting transparency and client satisfaction. Accomplishments: ● ● ● ● ● ● ● Managed a client portal, enhancing satisfaction with project updates Organized filing systems to ensure quick access to important documents, boosting office efficiency Managed team calendars and schedules, enhancing coordination and productivity across projects Ensured precise data entry and report generation, reducing errors in project documentation Handled front desk and mail management efficiently, improving communication flow within the office Handled client phone calls, emails and all communication Took minutes during executive meeting EDUCATION Kenya Institute of Highways and Building Technology Diploma in Land Surveying- CERTIFICATIONS International Institute of Business Analytics Business Analytics: Marketing Data Hootsuite Social Media Marketing Professional Certificate ALX Africa Virtual Assistance in the Digital Age Udemy Professional Diploma of Virtual Assistance Linkedin Salesforce Essential Training International Institute of Business Analytics (IIBA) Business Analytics- Marketing Data Linkedin Google Ads Essential Training EF SET English Certificate C1 Advanced References are available on request.