Noel Figart
Project Manager, Editor, Computer Applications Instructor -
Experience
Credentialed IT Trainer at Dartmouth-Hitchcock
February 2017-Present
Hired for the Cheshire Medical Center eD-H go-live. Taught the Dartmouth-Hitchcock version of the EPIC EMR (Clinical Documentation, ASAP, and Stork) to Inpatient Nurses, LNAs, Chaplains, Dieticians, Respiratory Therapists, Physical Therapists, Occupational Therapists, and Speech Language Therapists.
Classes involved both new hire training for Dartmouth-Hitchcock, on-site training for Cheshire Medical Center’s eD-H go-live, and at-elbow support for the Cheshire go-live.
In April 2019, supported Alice Peck Day go-live with at-elbow support.
Taught onboarding medical personnel in relevant EPIC applications.
Owner at Figart Consulting
May 2007 - Present
Figart Consulting specializes in computer instruction, document services (including website design and maintenance) and technical writing. Client services ranged from SEO writing to technical manuals as well as training material on a variety of subjects from how to flirt to how to make effective use of social networking software.
A favorite instructor, Figart Consulting provides teaching services to Datamann, Inc, Lebanon College, and Dartmouth College, specializing in Microsoft Office applications from 2003 to 2016, as well as other software packages, social networking classes and job skills.
Figart Consulting managed the Windows 7 OS upgrade at Dartmouth-Hitchcock Medical Center -- ensuring the entire organization has upgraded computers by April 2014.
We also provide technical editing, instructional material, editing services for written by technicians whose native language is not English, as well as CMS support for online materials.
User Support Specialist at Dartmouth-Hitchcock
May 2014 - July 2016
Duties included technical documentation, knowledge management using KCS Principles, and applications instruction, including course development for training employees in the use of the Cherwell-based DHSM IS tracking system. Was also Tier 3 for Microsoft Office applications support.
Maintained internal website using proprietary CMS.
Administrative Assistant at Dartmouth College
August 2003 - September 2007
Working for the Department of French and Italian, was in charge of writing the department newsletter, managing the Apprentice Teacher language instructors and student assistants, tracking the petty cash, handling book orders, maintaining office supplies, directing queries and doing minor meet-n-greet for prospective Dartmouth students interested in studying French or Italian.
Co-Founder at Polyfamilies.com
May 2000 - July 2005
Polyfamilies.com is a support network for non-traditional households, teaching parenting skills, household management, and relationship skills.
Programmer at Pentide, Inc.
January 2000 - May 2005
Duties include the creation of websites, the creation of applications for client and company websites:
http://www.creditcardmachines.net
http://www.paragonservicesinc.net
http://www.middle-earth-music.com
http://www.dartmouth.edu/dms/nccc/bonemarrow
http://www.oxbowvet.com
were some of our projects. Responsibilities included maintenance and promotion of company client sites and suggestions for client marketing strategies. Sites included the use of Dreamweaver, Fireworks and personally written JavaScript as well browser-independent manual HTML coding and tuning, and mail response forms using PERL as a CGI script.
Projects
Windows 7 Upgrade Project (Reimage)
June 2013 to April 2014
Dartmouth-Hitchcock Medical Center performed a major upgrade of its machines to the Windows 7 operating system. I supervised the reimaging portion of the reimage project – from the creation of the image and applications packaging to the scheduling of the several thousand computers to be reimaged.
Skills & Expertise
EPIC Clinical Documentation
CMS
Content Development
Content Management
Copy Editing
Copywriting
Creative Writing
Databases
HTML
Microsoft Office Trainer
Technical Documentation
Technical Writing
Training
Web Content Management
Web Development
Cherwell IT Management Software
Education
Union Institute & University Psychology, 2008 - 2009
Germanna Community College Information Systems, 1998 - 1999
Old Dominion University 1987 – 1988
References
William Weyrick, Director, IS User Support, Dartmouth-Hitchcock -
Ann M. Hamel, IT Training Specialist, Dartmouth-Hitchcock -
Kathy Reagan, CFO Datamann, Inc.-
