Noel Crisostomo

Noel M. Crisostomo Live Operations QA/Software Tester E-mail address:-Mobile No.: - SUMMARY OF SKILLS      Strong experience in Game Development QA across Engine, Rendering, Network, Gameplay Programming, and Live Operations teams. Proficient in game and software testing, including Functional, Regression, User Acceptance, Build Verification, Integration, Performance, and Stability testing. Extensive game testing experience across multiple platforms, including PC, PlayStation and Xbox Strong expertise in Test Planning, Test Case Design, Test Case Creation, and Execution. Proficient in Defect Tracking, Reporting, and Verification of Fixes. CAREER SNAPSHOT Ubisoft Nokia IBM Philippines Accenture Philippines January 2018 – March 2025 May 2012 – September 2017 October 2011 – May 2012 March 2010 – May 2011 Development Tester/ Live Operations QA Software Development QA Customer Care Specialist Telco Engineer WORK EXPERIENCES Live Operations QA/Development Tester Ubisoft Singapore January 2018 – March 2025 Duties and Responsibilities               Develop and execute Test Plans for Live Operations Maintenance Testing, Insider Programs, Private Test Servers, Alpha, and Beta Tests. Evaluate and approve back-office tools related to Live Operations. Monitor and track issues related to Live Operations, Back Office Tools, and Game Monitoring Tools. Offer technical and game-related support for both internal and external play sessions. Regularly build and execute Functional, Regression, Performance, and Stability tests to maintain game quality. Identify critical test cases for automation and develop test scripts using behavior-driven development techniques. Coordinate and lead Multiplayer Tests with in-house and collaborating QC testers to ensure game stability and performance in multiplayer settings. Conduct testing across different branches (UAT to PROD) to verify the game’s quality before going live. Perform testing on various platforms (PC, PlayStation, and Xbox) to ensure game quality and CrossPlay compatibility. Detect and report bugs in the game, isolating and reproducing issues to evaluate their impact and facilitate resolution. Oversee crash resolution by assigning them to the appropriate team and escalating when needed. Validate high-risk changes prior to integration into the main version to ensure stability and functionality. Provide regular testing and specialized reports to the project management team, proactively highlighting potential risks. Create necessary documentations for tools and any game related topics. Software QA Nokia May 2012 – October 2017 Duties and Responsibilities            Analyze system concepts and complex product and system features. Plan feature tests, design test cases, and write test case scripts. Plan, build, integrate, and maintain test environments. Prepare Requirement Traceability Matrix, Test Plan, Test Scenarios, and Test Cases based on Functional Specification documents. Conduct feature testing and verification. Prepare, execute, and report on User Acceptance, Regression, Functional, Performance, and Stability tests. Report bugs/defects and verify fixes using tools like JIRA/Pronto. Generate detailed test reports. Work within Agile and Kanban test environments. Write test scripts for automated testing. Perform testing in both Actual and Virtual/Cloud environments. Customer Care Specialist IBM Daksh Halifax October 2011 – May 2012 Duties and Responsibilities  Handle customer support and other related concerns for HALIFAX bank of Scotland. Telco Engineer Accenture Philippines Verizon March 2010 – May 2011 Duties and Responsibilities       Conduct testing and activation for Data products across Commercial, Enterprise, Corporate, and Premiere Accounts. Perform physical testing of new circuits on Long Distance data networks. Test and troubleshoot the Physical Layer (Layer 1) up to the furthest loop-able device, ensuring the circuit passes all stress tests. Test and troubleshoot the Network Layer (Layer 3) PIP and Frame circuits from the Gateway router to the furthest loop-able device on the circuit. Complete orders promptly to meet On-Time Performance (OTP) targets set by organizational goals and objectives. Provide technical support for circuit testing, troubleshooting, and other related technical assistance to business partners and field engineers. REFERENCES Hensley Edwin Live Operations Manager Immutable - Niño Vedad Quality Control Manager Ubisoft Toronto +1 - Arjay Geocallo Live Operations Analyst Ubisoft Singapore - Kousik Karthikeyan QA Lead Ubisoft Singapore - Lavanya Alamuri Live Operations Manager Ubisoft Singapore -