Nobin Hossen

OBJECTIVE Seeking an Office Administration/ Admin Coordinator/ Soft Service Coordinator to use my experience as an asset in growth of the Organization. The ideal environment will be professionally stimulating and will offer opportunities for career advancement. EDUCATIONAL HISTORY NOBIN HOSSEN SOFT SERVICE COORDONATOR B.com Pass Course Government Titumir College, Dhaka Year of Graduation: 2007 Higher Secondary School Certificate Adamjee Cantonment College, Dhaka Year of Graduation: 2002 CERTIFICATIONS/ TRAINING lwww.linkedin.com/in/nobin-hossen-b9 -- Dhaka, Bangladesh SKILLS & COMPETENCY Have 10 Years + experience in Soft Service management in UAE Can Communicate in English, Arabic, Hindi & Bangla. Can Efficiently work in MS Office (Excel, Word PP, Outlook, Internet, Emails ERP Software, Maximo & MS Dynamics.) problem solving skills with an ability to make thought out decisions. resourceful & efficient in multi tasking can work under pressure and meet deadlines without sacrificing quality. F& B Service: A. Successfully completed a course in food and beverage service from national hotel and tourism training institute in Dhaka (the course designed by ILO/ UNDP and Govt. Tourism Organization.) Result: A+ B. Successfully Completed Industrial Attachment food and beverage service in Dhaka Sheraton Hotel. In various out let. In the dept. of food and beverage service. Computer Literacy Successfully completed in office package course from army Computer training institute. In 2003 Result A+. QMS Internal Auditor Training: DAS Holding, AD. Quality International 28th to 29th March Supervisory skill Certification: DAS holding 23rd October to 24th October 2020 MS Advanced Excel: 2015 From Al Khawarizimi International College Quality Management System ISO 9001:2008: From Beacon System Management Consultant & Trainers. WORK EXPERIENCE Soft Service Coordinator: from 2011 to 2021 In Emirates International Facility Management LLC a Member of DAS Holding Group, Abu Dhabi UAE Preparing Costing & Quotation Coordinate with all administrative & field workers to complete assigned task with out any delay. Take appropriate messages of the various callers and forward the same to respective personnel. Review and answer correspondence; File correspondence & other records. Data encoding, input, scanning and transcribing of all computer related information of the company. Responsible for handling queries through faxes and mails. Prepare and arrange office supplies and staff requirements. Meet and direct the visitors greet customers, clients and direct the visitors to the appropriate department or division. Filing & archiving documents and make appropriate entries in computer. Attend to customers’ grievances & resolve their issues. Updating the files. Preparing the leaves and resignations of watchmen/ Housekeeping staffs Controlling the movement of the watchmen. Passports safekeeping Receiving tenants complaints and forwarding them to department manager or his assistant. Collection and arranging of inspectors daily reports and submitting them to HOD. Liaising with HR and other departments. Preparing and classifying the bank notices area wise and forwarding them to the department managers to give to the relevant inspectors. Data update in ERP System Complain receiving from various properties & assign to supervisor for rectification also update it in MAXIMO System. Customer survey & related report record. Commercial Sales Representative: From January 2022 to December 2022. Key responsibilities: Property inspection & selling, rental arrangements etc. Time Keeper: from 2008 to 2010 In Emirates International Facility Management LLC a Member of DAS Holding Group, Abu Dhabi UAE Others: Food & Beverage Service in Dhaka Sheraton Hotel & Seagull Hotel.