I have a work experience in Hardware and software troubleshooting for almost 16 years, with technical Proficiencies in Platform: Win 7/8.1, Ubuntu, OpenSuSe. Hardware: DELL/HP Desktop and Laptops, Printers, Tablets, Avaya Phones. and Applications: Remedy Ticketing Systems, TrackSYS, Microsoft Office Suite (Excel, Word, Power Point, MS Project, Visio, Outlook), Solarwinds, CorelDraw, Photoshop, SCCM, ServiceNow, Altiris and ADSI. My Passion is graphic design from charcoal painting, Interior design, furniture design, photos.