PROFILE SUMMARY
Noah Atuto Esilaba
Zone Operations &
Strategic Partnerships
Lead and Accountant
I am a forward-thinking, resourceful, and Certified Public Accountant and Business
Operations Manager, and General Store Manager with 10+ years of demonstrated
experience in budget forecasting, financial reporting and analysis, risk assessment,
business development, operations management, strategic planning, and policy
formulation. Proficient in workplace relationships, operations management, budgeting,
auditing, ledger processes, account reconciliations, streamlining accounts, payroll
management, filing statutory deductions, and revenue checkoffs. I possess a Master of
Business Administration (Strategic Management Option), Bachelor of Commerce
(Accounting Option), and a Certified Public Accountant (CPA finalist).
Work History
2024-10Current
Zone Operations & Strategic Partnerships Lead: Healthy U-2000 Ltd
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Skills
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MS Office Suite
Strategic Planning
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Team Leadership
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Customer Service Leadership
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Leading Positive Change
Retail Analytics
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Senior Area Retail Manager: Linton’s Beauty World
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Documentation expertise
Quality assurance
Accounts reconciliation
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Budget analysis
Inventory management
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Stock management
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Dependable and reliable
Stock management
Space Planning
Coordinating Operational activities in my cluster
Maintain and Grow the Gym Partnerships and help drive traffic to the
stores and grow the Sports Nutrition and Body building Categories.
Developed and mapped Fitness Centre’s/Gyms Catalogue.
Growing the market share for a specialized "Vital Range" of
supplements within the pharmacy channel: Q1 2026 already at 31%
growth on Target.
Enforcing risk, compliance and best practices in my region
Achieve Cluster Financial Targets by Growing Sales Vs Expenses. Shop
in Shop Segment Model grew by 19% on Target in 2025. Retail shops
(seven in number) grew by 16% in 2025 vs 2024.
Create and maintain high energy customer-centrism and service oriented environment.
People Management and drive them to achieve the desired results
Development of Cluster Strategy in a bid to Grow the region’s Sales
numbers
Data Analytic for the cluster to help narrow down on basket size, IPT,
Volume transactions, stock aging, forecast etc.
Coordinating Uganda Operations and Nairobi stores. Grew on 17% on
Target Budget in 2024 vs 2023. Reduced inventory shrinkage in
Uganda Operations by 30% in 2023 vs 2022.
Coordinating a team of Area Managers in specific tasks
Enforcing risk, compliance and best practices in my region
Analyze customer insights, consumer trends, market analysis, and
marketing best practices to build successful strategies.
Create, maintain, and conduct analytical reporting across multiple
platforms and extract key insights for future campaign development and
go-to-market strategies, complete with formal proposals and
recommendations on tactics
Conceptualize and execute on multi-channel campaigns across the
prospect and customer life cycle, ensuring the alignment of
communications and messaging across all channels.
Maintain partnerships with various stakeholders including brand
partnerships.
Financial Analysis
2019-05 –
General Store Manager-Wal-Mart/Massmart: Game Discount World
2023-02
(K) Ltd
Development of a store strategy in alignment to Game strategy.
• Analysis of competitors & customer needs in the market that the store
competes in;
• Clear identification, clarification & implementation of store strategy &
departmental strategies in line with company strategy, ensuring full
understanding of these within teams;
• Review implementation of strategy. Take corrective action to address
problems/ amend/ update action on strategic plans, as needed.
Achieve financial targets.
• Achieve agreed financial budgets & targets through implementation of
plans to achieve maximum profitability. In 2020 it grew by 11% vs 2019 on
Targeted Budget.
• Sales and margin plans, that pro- actively identify opportunities to
improve sales and margins;
• Shrinkage control and obsolescence plans, that proactively have
controls in place that reduce risk. Consistently reduced inventory losses
and in 2021 attained 0.1% vs threshold of o.6%
• Expense control and personnel cost plans, including budget
formulation.
Create and maintain a high energy, customer-centrism and serviceoriented climate.
• Ensure managers have technical and leadership competence to
effectively direct, guide, inspire and energize subordinates;
• Ensure staff selected for positions are of the caliber to provide superior
levels of performance and customer service – ensure objectivity and
fairness in selection decisions;
• Ensure all staff are fully competent in the knowledge and skills required
to perform their duties effectively and provide superior customer service;
• Plan and execute in-store activities/events to create excitement and
raise energy and customer orientation of staff;
Grow Market share within the market that the store competes.
• Analyze basket value and develop plans to ensure sustainable growth;
• Continuously measure levels of customer satisfaction;
• Ensure store is appropriately ranged and stocked – in terms of quantity
and balance – to achieve sales objectives;
• Ensure staff are correctly trained and motivated to provide superior
customer service;
• Conduct regular price surveys and ensure price competitiveness;
• Ensure key customers are identified and appropriately “managed” to
maintain/increase their purchases and profitability;
• Plan and execute promotions/specials and events/activities to
generate excitement;
Management of people.
• Develop strategy that supports group goals of being the most attractive
retailer to work;
• Develop Individual Development Plans to enable employee career
plans;
• Manage non-performance through performance process;
• Manage Team Delivery based on performance plans;
• Ensure optimum staffing levels are maintained.
Manage Risk and compliance.
• Ensure all applicable laws, policies and rules are obeyed;
• Ensure all role players have been trained and have a clear
understanding of both Interpretation and Application across all aspects
of health and safety;
• Ensure all emergency contingency plans are in place, known to staff
and are practiced.
•Submit monthly reports on all relevant information to the regional
operations manager
2015-03 -
Sales & Merchandise Manager-Wal-Mart/Massmart: Game Discount
2019-04
World (K) Ltd
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Hired, trained and managed sales staff and administered and
implemented compensation plan to support area sales goals.
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Collaborated with vendors and built effective partnerships
devoted to capitalizing on emerging and sustainable sales
opportunities.
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Analyzed sales data and kept up to date with market trends.
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Reported sales activity, generated sales quotations and
proposals and maintained customer contact database to
achieve sales objectives and quota.
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Developed innovative marketing campaigns to increase
engagement with target demographic and drive brand
exposure.
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Worked diligently to resolve unique and recurring complaints,
promoting loyalty and enhancing operations.
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Monitored customer buying trends, market conditions and
competitor actions to adjust strategies and achieve sales goals.
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Formulated tactics and strategies to target new potential
customers within prioritized markets.
2014-04 -
Branch Manager-Uchumi Supermarkets Ltd
2015-02
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Trained employees on proper procedures and strategies to
improve productivity.
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Assessed expansion plans and presented costs to forecast
trends and recommend changes.
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Boosted branch sales by developing and deepening customer
loyalty through incentive programs.
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Increased client and supplier satisfaction by solving complex
issues with efficient resolutions.
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Expanded territory by negotiating beneficial deals for principal
product sales, distribution and service.
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Identified and capitalized on community business opportunities
with effective networking.
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Maintained established levels of goods based on sales forecasts
and demand to fulfill orders on time.
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Strengthened inventory processes to balance supply needs with
budget and space limitations.
2011-05 -
Receiving Manager-Uchumi Supermarkets Ltd
2014-03
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Provided impeccable leadership by overseeing the company's
successful system verification of inventory.
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Successfully spearheaded stock and inventory management for
order fulfillment.
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Oversaw the proper implementation of receiving procedures
and policies.
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Enhanced the performance of receiving dock associates
through training and guidance.
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Chaired the preparation of weekly and monthly inventory
control reports.
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Worked closely with the junior associates to investigate and
explain stocks variance.
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Led in the implementation of enhancing proper stores
management for successful inventory control.
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Successfully vetted purchasing orders.
Education
2019-05-
Master of Business Administration (Strategic Management
2021-03
United States International University (USIU)
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Bachelor of Commerce (Accounting Option)
Africa Nazarene University
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Certified Public Accountant (CPA Finalist)
Achievers Professional Centre