Nneoma Omeje
SUMMARY
Results-driven Virtual Assistant with experience in digital marketing, lead generation, customer engagement, and CRM management. Skilled in
managing social media campaigns, nurturing leads, booking appointments, and supporting sales pipelines for service-based and digital businesses.
Strong background in content creation, email marketing, client communication, and online research. Known for proactive follow-up, clear
communication, and delivering measurable growth in remote environments.
EXPERIENCE
Technical & Website Virtual Assistant
January 2025 - December 2025, Belgium (Remote)
Global Forum for Media Development
• Supported global media development initiatives by assisting in project coordination and stakeholder communication.
• Conducted in-depth research on media policy, press freedom, digital rights, and emerging journalism trends.
• Drafted and edited newsletters, reports, website content, and social media posts for international audiences.
• Assisted in organizing webinars, virtual events, and cross-border journalism discussions.
• Managed contact databases and updated CRM systems for partners and member organizations.
• Coordinated outreach to journalists, media organizations, and civil society groups across multiple regions.
• Implemented and optimized Email Marketing campaigns over 12 months using Mailchimp and HubSpot, generating a 27% average open rate and
increasing subscriber engagement by 33% to support organization-wide communication goals.
• Launched and optimized lead generation workflows over 12 months utilizing HubSpot and Google Analytics, capturing 850+ qualified leads and
improving conversion rates by 18% across biweekly website campaigns for international media partners.
Sales Support Virtual Assistant
August 2024 - December 2024, Nigeria
Pure Emporium Design
• Facilitated sales order processing and CRM database updates for Pure Emporium Design, expediting accurate entry of customer information and
maintaining streamlined communication between sales representatives and clients.
• Streamlined document management workflows by digitizing client contracts and sales documentation, supporting efficient retrieval and
compliance for Pure Emporium Design.
• Consolidated client feedback for Pure Emporium Design into actionable reports, equipping leadership with clear insights to prioritize service
enhancements and consistently elevate client satisfaction.
Executive Virtual Assistant
February 2023 - February 2024, Nigeria
Moneyline with Nancy
• Streamlined travel arrangements, expense tracking, and calendar coordination for executive leadership, supporting efficient scheduling and
maximizing productive meeting opportunities.
• Coordinated client communications and managed inbox flow to facilitate timely responses and uphold executive priorities for Moneyline with
Nancy.
• Implemented invoice processing and financial record management systems to ensure seamless expense reconciliation and support timely
reporting
• Streamlined document preparation and digital filing workflows by introducing standardized templates and automated storage solutions,
enhancing information retrieval efficiency and supporting compliance for Moneyline with Nancy.
Virtual Assistant
February 2026 - March 2020, Nigeria
TalkofNaija Media
• Coordinated scheduling, managed correspondence, and streamlined digital filing systems to support seamless daily operations for the media team.
• Facilitated communication between internal teams and external partners, ensuring timely dissemination of information and smooth coordination
on multimedia projects.
• Compiled and maintained multimedia content calendars, streamlining project timelines and enhancing cross-departmental visibility for ongoing
campaigns.
• Synthesized reports from media analytics tools, providing actionable insights that informed campaign adjustments and contributed to enhanced
audience engagement.
EDUCATION
Bachelor of Arts
Minor in English and Literary Studies • University of Nigeria • Nsukka • 2017
SKILLS
Skills 0: CRM Management
Skills 1: Social Media Management
Skills 2: Online Research, Email Marketing Campaigns
Skills 3: Calendar & Executive Support, Content creation
Skills 4: Copywriting, Cold Calling & Email Outreach
Skills 5: Hubspot, ClickUp, Asana
Skills 6: Airbnb, Notion, Buffer, Hubspot, Apollo
Skills 7: Content Creation
