NNENNA IFEANYICHUKWU KALU
Nigeria (Remote)
SALES DEVELOPMENT REPRESENTATIVE | APPOINTMENT SETTER | TELEMARKETING & TECH SALES
Results-driven sales professional with 2+ years of experience in lead generation, appointment setting, cold calling, CRM management, and customer engagement. Skilled in managing client pipelines, prospecting new business opportunities, and driving revenue growth for startups and remote teams. Adept at using sales tools and technologies to streamline outreach, track prospects, and close deals efficiently.
CORE SALES & TELEMARKETING SKILLS (ATS-OPTIMIZED)
Lead Generation & Prospecting
Cold Calling & Outbound Sales
Appointment Setting & Scheduling
CRM Management & Data Updating
Customer Relationship Management (CRM)
Sales Pipeline Tracking & Follow-Ups
Email Outreach & Client Communication
Tech Sales & Product Demonstrations
Market Research & Qualification of Leads
Telemarketing & Customer Engagement
Reporting & Performance Metrics Tracking
Workflow Coordination & Remote Sales Support
PROFESSIONAL EXPERIENCE
Sales Development Representative / Virtual Assistant
Eazy Advertising — Remote, Nigeria
June 2024 – August 2024 (3-month contract)
Conducted outbound prospecting and cold calling to generate qualified leads for sales teams. Scheduled appointments and coordinated follow-ups with prospects and clients.
Updated CRM systems (HubSpot, Zoho CRM) with accurate lead and client data.
Managed email outreach campaigns, improving response rates and lead engagement. Prepared weekly sales activity reports to track performance and pipeline growth.
Supported remote sales operations by coordinating tasks and ensuring smooth workflow management. Telemarketing & Administrative Support Assistant (Remote)
Northbridge Solutions Ltd — Remote, United Kingdom
January 2024 – April 2024 (4-month contract)
Conducted outbound calls to potential clients, introducing products and services.
Followed up on leads and coordinated appointments with interested prospects.
Maintained organized CRM records, tracking client interactions and pipeline status. Assisted in email campaigns and customer communication to nurture relationships. Supported remote sales and operations teams with scheduling and documentation.
KEY IMPACT & CONTRIBUTIONS
Increased lead engagement and follow-up efficiency by maintaining structured CRM systems. Successfully scheduled and coordinated appointments, reducing delays in the sales pipeline. Enhanced remote sales operations by managing outreach campaigns and client communications. Consistently maintained accuracy and professionalism in all customer and sales interactions. TECHNICAL & SALES TOOLS
CRM Platforms: HubSpot, Zendesk, Freshdesk, Zoho CRM
Lead Generation & Outreach: Apollo.io, Lemlist
Appointment Scheduling Tools: Calendly, PickTime, Acuity Scheduling Project & Workflow Management: Trello, Asana, Monday.com, ClickUp Telemarketing & Cold Calling Platforms
Microsoft Office Suite & Google Workspace
AREAS OF EXPERTISE
Lead Generation & Sales Prospecting
Cold Calling & Appointment Setting
CRM Management & Sales Pipeline Tracking
Tech Sales & Product Outreach
Telemarketing & Customer Engagement
Email Campaigns & Follow-Ups
Remote Sales Support & Operations Coordination
CERTIFICATIONS
Digital Witch IT Support Community
EDUCATION
Adamawa State University
Public Administration
LANGUAGE
English
