Nnenna Ifunanya Chima

No 5 Court Rd Umuokwo, Ihiagwa Owerri, Imo State-- NNENNA IFUNANYA CHIMA Professional Summary Detail-oriented Virtual Assistant with proven experience in administrative support, lead generation, and data management. Skilled in handling emails, calendar scheduling, and customer relations. Adaptable, reliable, and tech-savvy with a strong passion for helping businesses stay organized and efficient. SKILLS ❖​ ❖​ ❖​ ❖​ ❖​ ❖​ Lead Generation and Client Outreach Email & Calendar Management Data Entry & Organization Client Communication Virtual Support Front Desk Operations Tools & Platforms ●​ Canva ●​ Trello ●​ Google Workspace ●​ Slack ●​ Apollo.io ●​ Airbnb EXPERIENCE Sales and OperationsSupport Specialist Earlz KItchen Owerri Oct 2023-July 2025 - Managed customer orders and inquiries - Promoted daily offers across platforms - Maintained stock records and supported kitchen operations Front Desk Officer and Guest Services Assistant Rencass Hotel and Suites Owerri Jan 2022-Sept 2023 - Welcomed and checked in guests - Handled phone, email, and walk-in reservations - Maintained accurate booking records and ensured guest satisfaction EDUCATION Federal Polytechnic Nekede, Owerri — HND- CERTIFICATIONS Virtual Assistant Certification (Short Term Rentals)