Nnenna Amaonyeaso
Warrignton, England
- || - Linkedin
Executive Assistant || Administrative Coordinator
Professional Summary
Results-driven professional with expertise in virtual assistance, administrative duties, and program coordination. Proficient in communication and workspace management tools such as Zoom, Slack, Trello, and Google Suite, excels at streamlining processes, data entry, improving efficiency, and managing complex schedules across multiple time zones. My administrative prowess extends to managing CRM systems, managing schedules, coordinating projects, and handling data entry with accuracy and attention to detail. My experience includes supporting executives remotely, ensuring seamless operations, and maintaining a high level of professionalism. My ability to multitask, prioritize and a strong background in office administration and project management makes me an asset in fast-paced environments.
RELEVANT SKILLS
Virtual Assistance/administrative duties
Proficient in communication and workspace management tools: Zoom, Slack, Trello, Google Suite, HubSpot, and others.
Skilled in optimising innovative procedures that improve process efficiency and enhance record management.
Managing office equipment, handling inventory, data entry/analysis and streamlining the monitoring process to ensure timely restocking.
Maintaining and coordinating detailed calendars, meetings, and tasks, considering time-zone differences.
Skilled in report writing, research, and recommending industry-specific solutions.
Providing data management and administrative support to ensure smooth office operations.
Experienced in using email marketing tools like Mailchimp and Keap to build pipelines, reach leads, and upsell customers.
Work History
Academic Coordinator November 2023 - July 2024
The Victoria Nwaeke Foundation
Acted as a liaison between team members and external stakeholders,ensuring effective communication and follow-up.
Contributed to the overall efficiency and effectiveness of the team by identifying opportunities for process improvement and implementing solutions.
Managed and prioritised multiple tasks and projects with a keen attention to detail and a high level of accuracy.
Developed and implemented educational programs that increased student engagement by 30%, successfully integrating digital literacy and health awareness into the curriculum across all relevant courses.
Successfully managed the setup and operation of the digital lab, completing the project 10% under budget and ahead of schedule by two months, with a utilization rate of 85%。
Fostered a positive and collaborative team environment, demonstrating flexibility and a strong commitment to team success.
Provided comprehensive administrative support to the project coordinator and organisation, including calendar management, meeting coordination, and travel arrangements.
Implemented a robust monitoring system that tracked educational outcomes, leading to a 20% improvement in student performance.
Managed digital lab resources efficiently, achieved a 95% resource utilisation rate, and ensured adequate support for all educational activities with up-to-date technology and materials.
Virtual Assistant September 2021 - July 2023
Sales Representative, E-Clinic Diagnostic Services
Coordinated and scheduled meetings, calls, and appointments, ensuring the client's calendar is optimised for maximum productivity.
Handled confidential information with discretion and maintained a high level of professionalism.
Updated and maintained customer relationship management (CRM) systems by inputting leads, tracking sales activities, and generating reports on sales performance.
Coordinated and managed special projects, ensuring timely completion and adherence to standards.
Drafted, sent, and organized emails, follow up on leads, and manage other forms of communication to keep potential clients engaged.
Created, organised, and updated sales presentations, proposals, and product information to support sales pitches and client meetings.
Conducted research to identify potential clients, gathered competitive intelligence, and compiled contact lists to assist in lead generation efforts.
Education
Master of Arts: Incluive Education
Manchester Metropolitan University - England
Bachelor of Science: Chemistry
University of Maiduguri - Nigeria
Training and Certifications
Leadership /Management Training
Udemy
Certificate in Excel and data analysis
Dahel Consultants and Techies
Certificate in On-demand Digital Skills
Digital Witch Support Community
Certificate in Technical Support Fundamentals
Cousera
Certificate in Office and Administrative Management
Alison